Reliance Jio Infocomm Complaints & Reviews

Sir, I booked with payment of Rs1500/- towards the cost of jio mobile on dtd 06/02/2018 from my SIM no [protected]. I'm extremely sorry to inform you that till this date I've not received neither the mobile set nor any information regarding this. Payment no of my account...SBI/ LSBI[protected]GACWA_JEZ4 DTD: 06/01/2018. P K RAY... YOUR CONCERN ON THIS MATTER IS HIGHLY SOLICITED... THANKS SIR...

I tried to recharge on my jiofi number [protected] through myjio app and payment was made via bhim app, two times without any success.in both case money was debited from my bank account and bhim app reported the transaction was successful. Transaction details are furnished below

First try: date - 06 mar 2018
Transaction id[protected]
Payed to - [protected]@icici
Amount - ₹349/-

Second try: date - 11 mar 2018
Transaction id[protected]
Payed to - [protected]@icici
Amount - ₹349

Please take necessary action to refund my money for the above two transactions (₹349 + ₹349 = ₹698/-)

Nb: for technical team - the two failed attempts were made from iphone4s (Myjio v 4.0.06). After these fail attempts i tried from another iphonese (Myjio v 4.0.03) and recharge was successfully done.

My self pankaj jain and writing this complain against reliance jio infocomm because i taken the jio mobile sim in month of oct 2017 and after that requested for porting from jio to idea many times as i was facing the problem to get jio network at home, office or in local trains.

I requested for porting many times after that also tried to log the complain at jio center but they denied taken complain hence i wrote my complain to jio appellate authority but they are also not resolving my porting issue. Even as per there request, i reapplied for porting and shared generated upc number and caf number with them but as per there replied they are could not find my porting request.

Looks they are not indent to process my porting request.

The complete communication details with appellate authority is attached below for your reference, which also having generated upc numbers and caf number.

I would like to request you to help me out for successfully porting my mobile number.

I had a corporate jio sim of which i paid rs 500 for recharge at jio store (New plot - jammu) on 04.12.2017 - transection id: co000010dxgh

But received a recharge failed message instead but jio store employee ensure that i will get my recharge in couple of minutes so i left but never received any recharge. Next day i revisited the store and this time he ensured that i will and he had forwarded my case to his superiors to which i replied that if recharge failed then refund my money back... To which store employee said that he had already forwarded my case so please have some patience... And he kept on doing this for a month and half making excuses and asking some more time, and ultimately got transferred. So i inquired about it and asked for my refund to which the other store employees handed over me his contact number saying they can not help me more as he got transferred and he was handling my case...

So i called him and he again began to make excuses and snapped my phone.

So kindly look into the matter. Thank you.

I have been using jio sim card from beginning and i had always suspected that the figure they give for data usage are incorrect. Today, i got a confirmation.

The daily 1 gb limit starts at 2 am. I woke up in morning and had just started seeing my messages and got a message at 5.47 am that 90% of my high speed data was used. I was shocked to see that and before the shock subsided, within one minute, i got another message at 5.48 that 100% data was used.

When i have tried to put forward my grievance on no 198, the answer is "our instrument shows data usage'.in spite of trying to explain the situation, the stereo type answer is the same that the data have been used as per their record.

This is a pure case of cheating and nothing else. Previously, i was using 2 gb data of airtel in my another number and it used to work for almost the entire month.

This was not at all expected from dhirubhai's family.

Hi team... I am staying in ejipura bangalore...20c cross. Earlier network was quite good but from last month jio network has not working properly.. Seems like wastage of sim as speed become lower than 2g even though using 4g network.

I have checked with other users too they also faced same issue. There is no feel of 4g network.. Not able to watch any video also

Requesting you to do needful...

The network speed of jio 4g is the worst than all other services providers, i try 3 times to contact on customer care on 198, 199 but no one even pick the ph, i waited for several minutes but no one talk to me, my ph was on hold. Is this called 4g network, no it is even worse than 1g, shame on you jio service providers

Sir I have Jio phone number [protected] and I am recharge plan rupees 49 dt 08/03/2018 ref no : LSBI[protected]IGADBICXL1. But recharged plan not activated in my phone. Then dt 10/03/2018 I am call customer care for this matter but he said there are no any recharge done by your phone no.

We notice that your jio number 790* is being misused to make abnormally high number of outgoing calls. This is a violation of the terms and conditions under which the services are being provided. Please take immediate action to discontinue such misuse, failing which your free voice services on this number will be curtailed/discontinued without any further notice.
Can you tell me what is the normal average limit of monthly/weekly/daily outgoing calls, in these three months i have recharged 3 times, 2 recharge extra, so can you tell me what should be average call timing by which my number will continue without any interruption.

Last 4 days i am having problem with remark emergency service and no internet connection due to this problem i can not make call and not received any call execept received sms that this no has called as missed call from this number it is difficult to communication party has thinking that i am purposely not answering call kindly do the needful in matter

Dear sir,

We objected any tower to install our residential area. The court is not permitted in our area dr. Radhakrishnan nagar, devadhanam, walajapet.

Lot of people suffering from heart, sugar, bp etc. Without noc jio try to install the tower in our area. We will report to dist. Collector also.
Please avoid to install the jio tower.

Ar. Ganesan
[protected]

I have recharged jio phone mobile no. [protected] on 2/03/2018 by my paytm a/c transaction id [protected] but not activated thatswhy i was dialed on customer service no. I. E 199 on jio phone at 9.04pm and i was waited round about more than 60 min from todays. Only music song playing no customer service responced. I was suffered ear pain, headache, hypertension, mental sress. I think howmany customer are suffering from this bad service, i hope company will provide good service to customer and solve my recharge problem.

R/sir
Kindly take reference of my service requests number sr00000ijvfl, sr00000idd99 and sr00000hqjby raised to jio care. I am facing very very poor internet speed at my locations. These my service requests have been closed again and again without my consult and resolution. At last service request i have clearly told the customer care executive to not to close my service request till the problem not get resolved. Beyond this my service request has been closed. I am feeling very frustrated now. I am unable to access the internet and very disappointing by this behavior of customer care executive.
Kindly arrange to resolve my problem.

Mera ek online recharge galti se ho gaya hai yeh mera number nahi hai. Yeh galti amazon.in ke website ne kiya hai jo ki system ki galti se hua hai aur jiski saja mujhe mil rahi hai rs-449/-ke loss ke rup mein. Aur apni galti ke liye aap se sampark karne mujhe bola gaya hai. Mera actual number hai-[protected]per recharge hua hai [protected] isko cancel karke mera recharge amount 449 lautaya jaya. Thanking you. Yours faithfullybimlesh kumaradvocate patna high courtcontact number-[protected]order id[protected]­­­56my email [protected]@gmail. C­­om

मैंने जियो फोन बुक किया था[protected] को जो अभी तक मुझे ना फोन प्राप्त हुआ है और ना ही रुपया वापस हुआ है मेरे अकाउंट से[protected] को ₹500 रिलायंस जिओ के द्वारा लिया गया था मैंने बुक किया था फोन पर फोन मिला नहीं | reliance jio ki taraf se 500 rupay card aa gaya tha jiska information mere pass book mein hai aur hua hua paisa wapas nahi mila aur nahi kisi phone ka ata pata chala.

My name is harinder singh. My mobile no is [protected] which is a reliance jio number and also have reliance jiofi with number [protected]. My concern is that i have been complaining for atleast 6 months for poor signal strengths and too low internet speed. Everytime i raised complaint through my jio aap they have been closing those complaints without solving the issues. I am really frustrated from these slow internet speeds that i make up my mind to port these no to other operator which have rather better signal strengths than that of reliance jio 4g. I also have other two jio sims working in my home. They too aren’t working as per standards. This is my last and final complaint. I will port those 4 jio sims as soon as i can. Such poor coustomer support.

I did recharge of jio number [protected] on 07 march 2018 at 4:59 pm . Amount was deducted from my account. I recharged through jio app and payment has made through using upi (phone pe). I did not receive any recharge status or message from my number. I don't able to call to the friends. I need recharge quickly. So please react quickly. Please assure the transaction

I made a recharge of rs 399/- on 22 feb 18 at 20:09 hrs for [protected] jio no, the transaction was successful and my amount also has been deducted from the account and not credited into my jio no. I raised issue on 23 feb with request no sr00000i2k5 and got not result till now.

I made recharge of another no ([protected]) on 23 feb which saw successful transaction.

I made again recharge on [protected] for rs 399/- successful transaction and this time it got credited in my jio account. Now i want that i my amount which was deducted on 22 feb be refunded back into my bank. I suffered a lot by calling on jio customer care no but all in vain. Please look into the matter and resolve the issue as soon as possible. I call many times to customer care, just useless to call and got irritation for me your services are worst as customer care concerned as i experienced. It’s my humble request please help me out and please revert the said amount into my bank account as soon as possible.

I have purchased the jio sim 10 month before. I am a prime member and purchasing continuously the daily 1 gb internet plan.
All i haVe done was believing that jio provides 4G speed . But in reality from past 10 month, i am getting only 2G speed of 20-30 kbps even in full network coverage in my area of residence.
I have complained many times regarding this to JIO customer service at 198. But they are each time saying that, the local jio tower in my area is overloaded and they are establishing new tower. 3 month before they haVe given me time till 15th frebruary of 2018. But its alredy 25 days passed, but no solutions yet. WHen again i called them after 15th, they are saying that the same old problem and they can't give any time for resolving it.
Fact is of jio knows where there network is overloaded then why its selling new sims there? And why false promise of high speed 4G?

I am feeling as being cheated on name of 4G..

I recently picked up a JIO prepaid connection and refilled my number with 399 plan (valid for 84 days). It has been a month almost and I've had to complaint daily as the network at my home and work is very very poor. I am unable to place calls nor use 4G data.

I have complained to their customer care asking them for a refund as they have admitted to network issues in both areas (Tardeo and Andheri East). They refuse to give any refund and only keep asking me to wait until their problem is sorted (without giving any deadline)