Reliance Jio Infocomm Complaints & Reviews

There is absolutely no signal for jio customers in and around kanchanjunga building, anushakti nagar, barc colony, mumbai 400 094.

It is requested that reliance jio service provider should take necessary actions to solve the mobile connectivity issues on the specific region by providing tower or improving the signal strength.

Thanking you in advance...

Hi im getting nrtwork issue call quality is below average... And internet speed is very slow as campare to airtel 4g... I tried to contact to your customer care but no reply... If my complain is not resolved in time i will definetly port my connections... This is injustice... Im jus paying not able to use services
Number [protected]
Address brein, srinagar, j&k, 191121...

Hi sir...,
I have paid 399 to recharge my jio number, transaction is successfully done, but i can't get any amount or befits, i complained to reliance jio customer care, they said me its not my problem, on our side transaction is not recorded
My trasaction is inb/[protected]/reliance jio infocom[billd...
Please solve my issue as early as possible......

I recharged my jio no [protected] for 2 times for rs 399 in which i redeemed 1 voucher worth rs 50 and paid rs 349 via bhim app to [protected]@icici on 29 january money has been reduced but recharge has not done yet please refund my total money rs.349+349=698 atleast. First time
From phonepe trans id - ici109a61c00aa74faaaa86495619ec4131 tez.2nd-id:[protected]...

Jio speed is very low. Google website is opened after take some time ..network comes ups and downs..i[censored] have not provide good service then return our rupees.very bad networks .. don't trust to Jio network..plans very attractive but services was very poor .. atleast surfing should be properly working, but not opened page within 30 sec...then how can u take our money as this way..this is very discussed...!!!...

Name:Abdul Hameed.A
Mobile number;[protected]
Email id [protected]@ymail.com

10min before i ask customer care services through phone regarding 1.5gb data packing I recharge Rs.399/- I recharge 17jan but iam not received 1.5gm received only 1gb.. ask to customer care he is spoke with me rudely he name Mr.Sanjay...

Good evening Sir spoke with Mr Sanjay he is behaviour totally totally very very poor...

I have reliance jio connection. My plan was to expire on[protected]. But from[protected], i was getting messages from reliance jio every minute to recharge immediately otherwise my number will be deactivated. Being fed up i recharged my number on[protected]. But suddenly on 25th january announced republic day offer. My recharged plan was activated on[protected] but the benefits of republic day offers was not given. So reliance jio has cheated...

2-3 months ago my jio network was good but now network is very bad on both the sims... Internet speed was ok earlier... But now its below 10 kb... Its a shame they call themself a 4g network... I tried to talk to them by jio live chat... But they never respond... I emailed them... But still no rply... I am very dissopointed in services of jio... Very bad...

मैंने रिलायंस जिओ प्राइम [protected] लिया. इस नुम्बर पर 84 दिन के लिये एक जीबी प्रतिदिन वाला रिचार्ज करवाया. किंतु 8 से 10 दिन तक ठीक से कार्य करने के बाद नेटवर्क हमेशा के लिये गायब हो...

My mob num [protected]. (26/01/2018) I recharged jio 399 plan by bank account in jio app.amount was deducted in my account. Bt I won't receive any confirmation message from jio .it doesn't shown in statement also .pls rectify my prblm .transaction id SDB290486.in DBS bank .. I have a screenshot also for deducted money....

Money deducted but recharge was not successful

I have done a recharge of rs 399 plan on jio on 29 jan time-11.02 am for 1 number and at 11.07 am for another numbe. Both the time time amount was deducted from my account, 1st account got recharged sms received by the credit card that (Payment made to www.jio.com) the 2nd amount not got credited to my number (Sms received that payment made at reliancejio) despite amount got debit...

Respected sir/madam, i am vinod patil
I recharged my jio number [protected] with rs498 on 25th of january 2018 to get 1.5gb data per day and unlimited calls for 91 days, but the speed of internet was low, it was o.6 mbps, as per rules it must be 2mbps,
I raised complaint against jio but they told me that the problem will be resolved in 60 days, so i asedk them to refund my money, but they are not ready to refund the money....

I have done a recharge for rs 49 to my no. Throgh my jio app, the money was paid through bill desk to [protected]@icici. My transaction id is ici6ee228941a8144b987efelda4ble7ff. The recharge was not done. Now bank is saying money is transferred and jio customer care says they have not received money and may be bank has returned your money. I dont know what to do now....

I am very upset from the jio services. No customer value. They making fool the people. Nonsense people are working in the jio customer care. They lei to customers. There is no flexibility. I am trying to call them last two days no body is responding. I simply recharge my number myself and it was not reflected in my jio account and i call costumer care. And they told me last moment that i did it now. U recharge billing account and i ask them...

I am jio since december 2016 but around 14th january 2018 jio internet speed decreased to lowest around 10kbps (Some other location some times working but on my home and shop its not working) and now impossible to use internet.
I complain jio on 18th january 2018 and he revert me in your location jio provide limited connectivity so can't provide you services. I complain again and asked them to return mine ₹1600 recharging amount...

My connection no is [protected] and [protected]
Since last month i cant use internet due to poor speed of internet im trying to call the coustmer care executives but no one is there to attend the call i cant even download the attachment on mails.
Sir
I am working and i have lots of work through gmail and other mails but even jpg file that just 500kb to 1mb take a long time to download...

Very poor data speed, from the day i ported my operator to jio.
I think it was very great mistake i had ever done in my life.
Even i complain about it but no action is taken by the jio operator.
Data downloading speed is too low
And even sometimes jio fails to call on any another network.

As much i experienced it is very bad network.
I ported my vodafone sim to jio, thinking that jio is providing...

On[protected] i have billed a samsung washing machine from your jio digital store dolamundai, cuttack, odisha. But yet the product has not been delivered. At the time of billing your executive told me that it will be delivered within 2 days, but now they are telling that it will take more 6-7 days for deliver. After sale service of reliance is very poor. So do the needful as soon as possible
Dipti narayan mohanty
Date if billing...

Hi team,

As per the republic day offer jio is offering the 1.5 gb for all 399 recharge users, so i have recharged 399 plan on 26th january. On 27th january i called to customer care find out why 1.5 data is not coming. Customer care advised me to active the new-plan, so both the plans you can use and validate also same.

So as the team instructed i activated the new plan by using the link which is shared. But...

Dear all,
This is very unfortunate that i purchased jio sim [protected] on 10th jan 2018 but still it is not working in my mobile "huawei mate 10 lite" while the jio tower is already in my village.
I been called to the jio helpline number of times but all the time they are false promising and doing nothing.

I am really disappointed, not getting in touch with my family/friends and also loosing business.
br...