Reliance Jio Infocomm Complaints & Reviews

I have done wrong recharge on76784732
52 . I have done recharge of 499 rs via paytm . And it showing payment is sucess. I have done recharge on 12/12/2017, operator ref id [protected] My number is[protected]. Please reverse this recharge to the correct number
My number is prepaid.
Pls do the neccessary as soon as posible...

Reliance jio is a big failure in providing proper coverage facilities in rural areas. They are giving false commitments to customers and cheating them by taking their money.
Jio's internet services are not at all good/consistent in most of the places.
I have been using this network from past 1.6 year and i am a paid customer.
In my area (Sebiyoor - manappattuchira road, malayattoor, kerala 683587) the network coverage...

Jio amount debitted but not recharged
I have jio mobile [protected] and due date of recharge is 11th decv 17. I have recharged a sum of rs.459/- through tez apps on 11.11.2017 wide transaction id[protected]and the said amount was debited from my state bank of india account attached to the apps. But so far, it was not credited to my jio mobile account to avail continuous connectivity. As the last date of recharge will be on 11.12.17,...

Dear team,
A wrong recharge of amount 399 was done in [protected] via indusind bank mobile banking bearing reference no rrd64mnusp1s but the same should be done in [protected]. This transaction occurred today 11.12.2017
Request you kindly reverse the said amount back to my savings account from where it was debited.
Please refer to the screenshot attached.

Regards,
Sheikh freddie rahman bora
Guwahati,...

I bought jio sim card (+[protected] with series starting from 6 and this series is not registered with any telecom services and network range is also very poor.

I do not receive otp from any telecom firm. For e. G. Uber, ola, booking for lpg gas etc..

Company had to review the series before releasing it for public use.

Kindly have the process check and improve your services....

I have recharge my JIO no. [protected] (already recharged, earlier for Rs. 499/- Plan) for Rs. 999/- Plan thro AMAZON pay, instead of recharging my another JIO no. [protected].

So, I have immediately called JIO customer care (from my [protected]) and requested to refund or change to this no.

But, they were saying that it is not possible.

Please help, because I cannot use this recharge neither of...

Faulty lyf neither replaced nor repaired by jio service centre within warranty period.

Not at all expected from jio.

Mail attached.

Dear customer,

Thank you for writing to us.

You will hear from us in the next 48 hours.

Thank you

Team jio

*this is a system generated email. Please do not reply.

Yet to be resolved.br...

Dear sir,
I made a mistake while typing the mobile number while recharging my phone via paytm. I misplaced one digit. I called the customer care and they refuse to help me. Please help me to resolve the issue.
The following are the details of the transaction:-
Operator reference no. - [protected]
Transaction receipt order no.- [protected]...

Hi,

I am trying to port out my number from jio as my phone does not support volte. I have submitted my request twice and every time jio has rejected the request. This is bad service by jio.
I have received the upc as well but the problem is that reliance is rejecting the mnp request due to reasons are best known to them. I have been trying again and again but every time it's rejected. Reliance should at least send an...

Dear sir
I (Shaikh asif ikbal alli) have purchase a sim with my dox but unfortunately its registered on other's name kindly change to my name. While requesting customer care i got answer sorry its not possible.
My jio mob no: [protected] i can provide my adhar card number if required by the jio authorized dealer and i can scan my finger prints as well....

My bill plan is for 303 and a part from this i had already done 399 exclusive plan valid till february.

On november i had done payment of 704 + 704 total of 1404 against all pending outstanding till 31 oct.

Now i have received a fresh bill for period of 1 nov to 30 nov with total bill of more then 900

On asking for by detailed bill again and again no one from jio team is sending me my detailed...

Sir/mam
I would like to inform you that i received a message on 23rd nov stating high volume outgoing calls. I was asked by customer care executive to limit the volume of outgoing calls. And i strictly followed the instructions. Still i was receiving such messages. Then one of your customer care executive told me that this is a technical error kindly ignore such messages. But on 07.12.17 late in the night and on 08.12.17 morning i...

I am a corporate person from ashok leyland, varanasi. Our company bought many jiofi routers but that employee from jio sold me jiofi and commited me to provide me the bill for jiofi as it is required in our company. Now its more than 1 week and your employee aalakh ahmad mobile no.- [protected]/[protected] not picking the call. Its very shameful behavior from him. Please take some action against him and provide me the bill or else we have to...

I have taken prepaid jio 4 g prepaid card, initially i have paid rs
500/- to vender for my no [protected],
After first 3 months i have recharge online for rs 153 /- for one month on 29 oct 2017, unfortunately it was never recd the message for rechage as well not recd talktime. Pl. Look into the matter and resolve my complaint
Vijay hadap mo [protected] mail id [protected]@rediffmail.com...

My name mahendra s/o banshi ram baori village bhopalgarh tehsil bhopalgarh dist jodhpur state rajasthan pin 342603 mobile no. [protected]
E mail [protected]@gmail.com

I am a jio customer
product id JioFi2_A9F45D

I am suffering from battery problem in this device so please resolve my problem immediately

Thanks...

I have ported idea [protected] to jio.

Signal is coming but i m unable to receive any calls from any number.

I am missing all my important calls,

. No one are able to connect to my number. Its very critical that i have to be available on phone.

Mnp 90 day rule is not acceptable is this case

I am ok if they can backport my number to idea. Idea was lot better in technical...

My jio phone isn't updating.. After downloading the firmware it is auto restarting and getting in phone language and not updating, and the phone also is much hanging and thers is no video call is there, if i download jio video call its cancelling on its own
Please fix this problem or exchange my jio phone..
I also tried jio music app in the jio phone but i can't play the songs there is a option but the songs are not playing...

I am a prime member after seeing advertisement in tv/hoardings and myjioapp i recharged 399 dhana dhana offer in sep-3rd (Where offer was still valid according to there media release link) but i was getting charged for post paid bill cycle too even after taking this offer : (Very disappointing.

So i had paid 399 + postpaid bill value 303 + tax every month.
On repeated call and visit to store & service centers i got different...

I have done wrong recharge on jio number [protected] by mistake, I have done recharge of Rs. 498/= via jio money app today morning at 8:16:17 . And its showing payment is sucess. I have done recharge on 6/12/2017. Jio money transaction id is[protected]. My number is [[protected]].from which the recharge was done. Please reverse this recharge...

I logged request to deactivate number on 21st nov and i got call next day. I strictly said that i want to deactivate number but on 27th nov, they closed my request saying that i agreed to be retained.

Again, i raised same request on 2nd dec, got call next day where i strictly said to deactivate but till date no action is taken.

The request numbers are -
Sr00000f39tv
Sr00000fgrwp...