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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 3, 2025
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 324

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C
CA Aishwary Jain
from Ujjain, Madhya Pradesh
Sep 6, 2016
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Address: Indore, Madhya Pradesh, 452001
Website: jio

I purchased wind6 on 21 aug and filled reliance jio form. Once the form was rejected then I filled rework form on 29 aug since then no progress is there and distributor is saying I cannot do anything now no. Is [protected] and no. From which it is registered is [protected]. Please help if you can as it is like forgery done by reliance jio as I purchased 5500 Rs phone and it is a waste
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    M
    md aathif
    from Bengaluru, Karnataka
    Sep 6, 2016
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    Address: 600100
    Website: www.jio.com

    Reliance jio complaints;

    Hi,

    I purchased a new jio sim on 30th august. Jio sim details is as follows

    Iccid :[protected]
    Imsi : [protected]

    I got the followingmessage on 03rd sep:

    "dear customer,
    Thank you for choosing jio. We have received your application for new connection. Your order number is no000005yuzk.
    Thank you,
    Team jio"

    Its more than a three days now and connection is still not activated.
    And no further communication from them as well.

    I visited the store multiple times but nothing done.

    My contact no: [protected] (Aathif)
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      G
      Gaura82
      Sep 6, 2016
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      Address: Korba, Chhattisgarh
      Website: my jio complain

      Dear sir mere jio sim abhi tak ativate nahi hua hai 12 days ho chuke hai meri id application accept ho chuka hai msz bhi aaya hai but abhi tak ativate nahi hua hai. i request to plz isse jaldi ativate krwa dijeye . Kya matlab aplg ka ye jio sim ish country me lane ka. mera jio no. [protected] aplg se mai fir request krta hu plz mera no. Ativate krwa do. Ya fir mai ye samjhu ki mera jio sim ativate nahi hoga .. reply jarur krna team jio ..

      Thankyou
      Gaurav gupta
      View replies
      The number [protected] is continued with Jio 4G but the speed of is very slow at Modinagar Police chowki Niwadi road 201204. But in Delhi NcR its speed are 30 approx and I have checked it. Please take the request into consideration to increase speed of your 4G at given address.
      Reply
      Dear Sir, Jio Sim took 4, 5 days later I got sms that your documents have been submitted. But 27 days later came sms, you have the wrong document, I can not turn on your Sim card. My Jio oder id is NO000008B7VT / MY Jio Sim card number [protected]
      Reply
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        A
        Azheruddin khatri
        Sep 6, 2016
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        Address: 392220
        Website: jio consumer complaints

        Dear jio team,

        I inform you last 12 days i am giving my document for jio sim but still my jio sim is not come after i can said him please give my document return i can not buy sim here, so distributor is angry and said me document not given to you, you can do anything.
        So please take action for this distributor because it's a not good images for reliance jio,

        Thanks and regards
        Azhar
        View replies
        Not working reliance jio in motorola xplay
        Reply
        Dear Sir, I purchased LYF water 8 mobile with JIO sim No.[protected] on 13/8/2016. it started working after 5 days. Since 29/8/16 to31/08/2016 till date there is no internet connection and VOICE numbers are not outgoing with the reply -ALL ROUTES ARE BUSY- it is showing a drama to people and making public as fools by saying 3 months all free.
        Reply
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          M
          Manoj Kumar Sarova
          from Ludhiana, Punjab
          Sep 6, 2016
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          Address: Hisar, Haryana, 125001

          I registered my name on 25th aug to digital express hisar, haryana... They said v dont have sim right noe come another day, i went there 7, 8 time different different days and they gave me another date

          Now people came at store at 5am, store opens at 10, they give only 30 tokens per day upto 11 am, and start giving sim 11am onwards to 30 people

          And very rulde behavior of staff employed there
          View replies
          Please activate my sim I'm so worried
          Not expected this type of service from reliance jio
          Reply
          I have bought jio sim card on 4 sep, 8 days happen till now sim ia not activated my jio number is :[protected]
          And registered number is [protected] on jio app
          Reply
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            R
            RupamPrince
            Sep 6, 2016
            Resolved
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            Resolved

            Address: Paschim Medinipur, West Bengal, 721301

            Jio no-[protected]
            Applicant name-anish majumdar
            Date of buying sim and submitting caf-31.08.16
            Registered/alternate mob no-[protected]
            Store-reliance digital store mini, puratan bazaar road, kharagpur-721301, west bengal.

            Till now i have not received any messages or order no of my jio sim activation.
            My friend has also taken jio sim on that same day (31.08.16) but he has received his order no from jio team on his alternate/registered no, but i have not received any order no or messages from jio team.

            Please provide me by sending message on my registered/alternate number with my order no for the activation of the jio sim.
            Please activate my jio sim as quick as possible.
            What is the status of my activation process?

            I am looking forward for a positive reply from the company.
            Sep 7, 2016
            Complaint marked as Resolved 
            I have called the Jio toll free customer care no but they have not accepted my call.This step was repeated 4 to 5 times but none of the tie they have accepted my phone calls. Then I emailed them on company's email id at [email protected] but they have only replied me with that "Due to overwelming response their may be some delay in responding my query." But after 4 emails they have replied me with a compaint no which is SR000001D5H3 They also replied me that their team will resolve the issue within the next 48 hours. These are all the detailed information.
            View replies
            Dear Valued Customer,

            Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

            At Your Service,
            Reliance Digital
            Reply
            Dear Valued Customer,

            We have registered your complaint and here is the complaint number[protected] for future reference.

            At Your Service,
            Reliance Digital
            Reply
            RupamPrince's [Complaint's author] reply, Sep 8, 2016
            How much time will it take to get the tele verification activation message from the Jio?
            I have not received any sms on my registered/alternate mobile no -7033537497.

            My jio no -7001823755.

            I have also mailed at Jio and they send me with a reference no - SR000001D5H3

            PLEASE ACTIVATE MY JIO SIM
            Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

            When my sim is active?????????
            Reply
            Hello jio customer care
            I have not received any sms on my registered/alternate mobile
            no -[protected].

            My jio no -[protected].

            PLEASE ACTIVATE MY JIO SIM
            Reply
            i was purchase jio no.[protected] on 26 august iwas get a message delay in activating 7 to 8 time but there is not any best reply

            Delay in activation of my Jio Sim - Comment #2555930 - Image #0
            Reply
            Kya mujhe bta sakte hai ki Reliance jio Salboni distt- mednipur, westbengal m network available hai ki nahi iska pta Kaise chlaega
            Ya aap batyee
            Reply
            Dear jeo team
            plz active my sim as soon as possible it's worst till not active this.
            it's seems like a fake commitment by jio network. do the needful in urgent basis.
            my contact no. [protected]
            and one msg received i.e.
            Dear Customer,
            Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000FAK8O.
            Thank you,
            Team Jio
            Reply
            SIR MY JIO NO IS [protected] AND IMSI [protected] & all docu are already deposit but no active my sim why
            Reply
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              2
              2016Roshan
              from Delhi, Delhi
              Sep 5, 2016
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 823001
              Website: www.jio.com

              Respected sir,

              I collected a reliance jio sim from reliance digital store, apr, gaya (bihar) on 30/08/2016. i submitted my aadhar card for identity proof as well as for address proof. my aadhar card number is[protected]. my jio number is [protected]. but i didn't get any confirmation message on my alternate number [protected]. so kindly activate my jio sim as soon as possible.

              Thanking you,
              Roshan chourasia
              Aug 8, 2021
              Complaint marked as Resolved 
              View replies
              Dear Roshan,

              We regret the inconvenience caused. Thank you for providing the contact number. Our team will get back to you and provide necessary assistance.

              At Your Service,
              Reliance Digital
              Reply
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                C
                centhil kumaran
                from Mumbai, Maharashtra
                Sep 5, 2016
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                Address: Chennai, Tamil Nadu, 600103
                Website: www.jio.com

                Dear sir,
                My jio number [protected] it is activated within 24 hours it was happy, but i am not able to get plan details for jiofi 2, iam using it, i need to know what is data plans for postpaid connection.

                In showroom also they a informed after 3 months the plan will be updated.

                I am not able to reach customer care, kindly update asap.

                My contact no : [protected]
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                  S
                  Sanjeev@79
                  from Karnal, Haryana
                  Sep 5, 2016
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                  Address: 144002

                  Dear sir or madam i am sanjeev kumar i revived jio sim mobile no [protected] dated 23/8/2016 and revived message relance jio
                  Dated 23/08/2016 dear customer,
                  Thank you for choosing jio. We have received your application for new connection. Your order number is no00000432xz. But sim not active
                  Till today please help to active my sim mobile no [protected] and my alternative mobile no [protected] thanks from sanjeev kumar
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                    B
                    baskar_9
                    from Erode, Tamil Nadu
                    Sep 5, 2016
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                    Address: Chennai, Tamil Nadu, 600082
                    Website: Reliance Jio

                    Dear sir,

                    I bought relianec jio on 20th august from a their outlet at venus nagar, chennai 99. Till date it has not been connected.

                    Their customer care number is not available all the time ([protected]). Twice i managed to reach them and registered a complaint. The last complaint number us sr0000015l2z.

                    I called up the reliance outlet which is also very difficult to reach. Managed to speak to kalai who is responsible for this activity. But no results.

                    I want this to be escalated but there is no one or there is no mechanism to resolve this problem.

                    Looking for help

                    Baskaran
                    View replies
                    I'm prcheg Jio sim par not activated sim
                    Please active sim
                    My contact no.[protected]
                    Iccd.[protected]
                    Imsi[protected]
                    Reply
                    I am from Bankura, WB.
                    I collected a jio 4g sim card from a retailer
                    on 26th August...bt still not activated...I went GIO office, bt they suggested to go distributer point..
                    Still now my document is in this retail point, nobody collect this..
                    Very poor service...

                    Sadhan goswami
                    Bankura
                    [protected]
                    Reply
                    I have very low net speed i had made complaint to reliance jio customcare and they registered an complaint. but now 14 days done after my complaint but they don't solve my problem whenever i tried call to customcare they not connected
                    Reply
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                      A
                      Awara_Boi
                      Sep 5, 2016
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                      Address: 231219

                      Dear Customer,
                      Thank you for choosing Jio. We have received your application for new connection. Your order number is NO0000050WXK.
                      Thank you,
                      Team Jio

                      Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

                      this msg is shown on Monday but till now it is not Activated.
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                        S
                        suni_151288
                        Sep 5, 2016
                        Resolved
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                        Resolved

                        Address: Begusarai, Bihar, 851101
                        Website: jio

                        Respected mam/sir, i am from begusarai (Bihar) i would like to inform you that i bought jio sim on 21st aug 2016 (Sunday) from digital xpress joo office begusarai (Bihar). My code is [protected]. I visited daily store for active sim but they are not giving response. If they are not giving proper response then why they are providing sim. Kindly look into this issue because lots misbehave by support team & i tried to connect customer care of reliance jio but they are not reachable. My contact no:+91 [protected] (Register number for jio sim) waiting for positive response. Thanks
                        Sunil

                        Regards
                        [protected]@rediffmail.com
                        +1 photos
                        Sep 5, 2016
                        Complaint marked as Resolved 
                        Sunil kumar [email protected] Mob-9835673308
                        View replies
                        I purchased a sim 5 days before a message arrived in my phone number +91-[protected]

                        and the network is still showing emeregency call or no service i restart my phone several times but it does'nt work plz solve this out

                        plz solve this out...

                        for more information plz contact me at +91-[protected]
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                          S
                          subhash.rtgh
                          from Mankapur, Uttar Pradesh
                          Sep 5, 2016
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                          Address: 331022
                          Website: www.jio.net.in

                          Reliance Jio Complaints; my contact no [protected].
                          I purchased a new Jio SIM on 27August. Jio sim no [protected]nd i got this message on same day 27 August:

                          Dear Customer,
                          Thank you for choosing Jio. We have received your application for new connection. and given a customer ID no..
                          Thank you,
                          Team Jio

                          Its more than 10 days now and Connection is still not activated.
                          And no further communication from them.
                          Whenever I contacted to JIO customer care. They given me a time period of 48 Hrs. but all in vain.

                          And Reliance DX store is also Charged Rs. 300.00 for giving a new JIO sim, and early activation. But till today 05.09.16 JIO SIM is not activated.
                          Sep 02, 2016
                          suhail786's response                           Sr agar nhi activate hoga to pls mera time aur mera submit form return kar de
                          View replies
                          Sir cell model j2 j5 coupon codes already
                          Another persons activated why possible
                          Serious action iam

                          Please de activated sims
                          Thankyou sir
                          Kishore

                          JIO SIM not activated after leps of 10 days - Comment #2540715 - Image #0
                          Reply
                          My number [protected].
                          Not activated for 14 days..

                          But why...?

                          JIO SIM not activated after leps of 10 days - Comment #2540733 - Image #0
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                            G
                            Gaurav_sonu
                            from Rohtak, Haryana
                            Sep 4, 2016
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                            Address: 124112

                            I got a jio sim from my samsung j7 preview offer before 15 days but my jio sim is not activate i told for this to jio distributor but no response i request you to activate my jio sim for enjoying digital life i got a message from jio care for submitting my application form before 7 days but there is no another message for activating the sim
                            Thanking you
                            Gaurav
                            View replies
                            I was having JIO sim last 13 days, but till date not activated, and the store owner was asked to refused your form from COMPANY, Also, I am seen in store my form was pending in STORE and he is not submitted to company, so, please activated my number urgent
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                              G
                              gracevikram
                              from Bengaluru, Karnataka
                              Sep 4, 2016
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                              Address: Jaipur, Rajasthan, 302021

                              I would like to inform that i purchased a jio wifi hotspot
                              From reliancedigital store, @ 4.00 pm yesterday, submitted photos
                              With aadhar card. I was told that the sim will be activated
                              Within 24 hrs but not activated till now. Today in day time, i
                              Complaint in customercare no. Two times, but still the same.In past,
                              I always felt negleted for reliance services, this time also same
                              Thing is happening. Reliance will always remain as reliance with
                              Customer support, no matter it becomes jio or something else.

                              jio number: [protected]
                              View replies
                              My jio sim with number [protected] is not activated yet . 6 days have been passed, but there is no response from jio customer care yet. resolve my problem asap.
                              Reply
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                                A
                                Abhishek Hugar
                                from Bengaluru, Karnataka
                                Sep 4, 2016
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                                Address: Bangalore, Karnataka

                                A person using Jio sim has been using the sim for all wrong purposes such as prank calls n constantly troubling one of my friends with calls and invalid messages.
                                It's a great move what reliance has initiated towards digital India.
                                But it should have been to restricted users such as farmers n people who really require it.
                                Giving a complaint to the police is not yet a solution because of the late response n Jio being a new inclusion.
                                So why not give our own treatment
                                Am sharing the number who has been pranking.
                                Let's all o[censored]s who want to teach such people a lesson give him a prank call n message
                                Prank caller:[protected]
                                View replies
                                I get my sim in preview offer from expess mini store. But my sim not activated in 12 days and no msg received. My jio no. [protected]. When you do not activate the jio sim in particular time what benifits of consumers
                                Reply
                                Reliance Digital Customer Care's response, Sep 7, 2016
                                Dear Akash,

                                Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                                At Your Service,
                                Reliance Digital
                                Sir
                                jab v hum log sim lene jate hai tab kaha jata form nahi ya sim nahi hai
                                hum private job wale log humlog ke pass itna waqt nahi.
                                kabhi kaha jata blanck sim hai to form nahi hai.plz resolve it
                                Reply
                                Reliance Digital Customer Care's response, Sep 7, 2016
                                Dear Rahul,

                                Please call on our toll free number - 1800-103-1044 and our team will assist you.

                                At Your Service,
                                Reliance Digital
                                Hello sir, I am Udit Rajput I purchase Jio sim in 25/08/2016 from your reliance Digital Store.My Sim Card is not Activated till now, plz help sir. my Jio Sim card Number - [protected] and there is no message recieved . plz activate my sim card..
                                My alternate number - [protected]
                                Reply
                                Reliance Digital Customer Care's response, Sep 7, 2016
                                Dear Udit,

                                We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

                                At Your Service,
                                Reliance Digital
                                Reliance Digital Customer Care's response, Sep 7, 2016
                                Dear Udit,

                                Request you to share the store details.

                                At Your Service,
                                Reliance Digital
                                I had purchased a Jio 4g device on JULY. i had given complaint many times, but nobody taking further actions, Still out going calls are not going properly, This is the worst experience in my life after buying this device.

                                I am not expected from a brand company, My advice don't fall into such trap devices.
                                Reply
                                Reliance Digital Customer Care's response, Sep 7, 2016
                                Dear Bindur,

                                We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or 1800-88-99999 (From any other operator) and the team will assist you.

                                At Your Service,
                                Reliance Digital
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                                  N
                                  Nayan mondal
                                  from Mumbai, Maharashtra
                                  Sep 4, 2016
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                                  Address: Birbhum, West Bengal, 731101

                                  I get a jio sim ([protected]) on 29th august from main branch suri. Bt yet not get any order no. I go there 3 times and written jio number and contact number bt they not bother to reply. Already i have a connection from reliance digital and ready to use after 5 days bt here 6 days over. If this kind of service given by you now then what we expect future?
                                  Sep 04, 2016
                                  Updated by Nayan mondal                                   Please solve as soon as possible
                                  View replies
                                  Sir I took a Reliance JIO SIM from Reliance office on 23 Aug. But till now my SIM is not activate. I used Samsung J 7s .
                                  I don't receive any msg or mail. My bar code is expire on 4 Sep.
                                  Please sir activate my SIM as soon as possible. Thanks. My Reliance JIO no is [protected]...

                                  Connection failure - Comment #2540750 - Image #0
                                  Reply
                                  Reliance Digital Customer Care's response, Sep 7, 2016
                                  Dear Valued Customer,

                                  Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                                  At Your Service,
                                  Reliance Digital
                                  Hello sir iam jio simcard last 20/08//2016 iam buy now a tim not activite wost service wost sala abee thank active nai huwa otha kya serive hai bekar hai
                                  Reply
                                  Reliance Digital Customer Care's response, Sep 7, 2016
                                  Dear Valued Customer,

                                  Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                                  At Your Service,
                                  Reliance Digital
                                  I brought a new sim card of reliance jio company, 10 days ago that not to be registered till today. i handover my all documents to reliance jio agent of karauli dist. but he can't registered.
                                  Reply
                                  Reliance Digital Customer Care's response, Sep 7, 2016
                                  Dear Valued Customer,

                                  Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                                  At Your Service,
                                  Reliance Digital
                                  Dear sir,
                                  Maine 10 din pahle samsung ke 4g set pe jo sim mil raha hai . Wo maine le liya.
                                  Lekin aapke store wale ne aabhi tak use chalu nai kiya.
                                  C.Name. Saurabh Mishra
                                  Add. Deoria 274001
                                  Reply
                                  Reliance Digital Customer Care's response, Sep 7, 2016
                                  Dear Saurabh,

                                  Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                                  At Your Service,
                                  Reliance Digital
                                  I got connection under JPO on date 22 August but yet my connection is not activated.
                                  I already registered a complaint before 30 hours but yet no reply from customer care and store owner and also no sim activation msg arrived.
                                  SR number::NO00000480GV
                                  Reply
                                  Reliance Digital Customer Care's response, Sep 7, 2016
                                  Dear Raju,

                                  Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                                  At Your Service,
                                  Reliance Digital
                                  Dear Valued Customer,

                                  Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                                  At Your Service,
                                  Reliance Digital
                                  Reply
                                  To,
                                  M/s Reliance Digital

                                  Sub.:Bar code already redeemed
                                  My Jio bar code shows redeemed though I am not taking any sim by using this bar code. I came to know this matter today while I am going to the shop for collecting Jio sim.

                                  My Adhar No.[protected]
                                  My Cell Make- Mi Max
                                  IMEI No. [protected]
                                  my old Barcode No. [protected]
                                  Mobile No. [protected]
                                  Email. No. [protected]@gmail.com
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                                    D
                                    DIC
                                    from Noida, Uttar Pradesh
                                    Sep 4, 2016
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                                    Address: Thane, Maharashtra, 401305
                                    Website: Reliance JIO

                                    I have availed JIO sim from Reliance Digital Virar East on 24 Aug. 16 and said that it would be activated within 4 days. I hve inquired 5 times they always replied it will be activated within 1 days but unfortunately till today not to solve my request. My details as under:-
                                    Name :- Pradip Kumar Verbey
                                    Ref mob no. :-[protected] (Airtel)
                                    JIO Mob no :- [protected]
                                    View replies
                                    Dear Valued Customer,

                                    We apologize for the inconvenience caused. We have forwarded your details to our team and they will get in touch with you.

                                    At Your Service,
                                    Reliance Digital
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                                      dhruv19071
                                      Sep 4, 2016
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                                      Address: 382415

                                      Reliance Jio SIM yet not started...I have got sim from virkrupa mobile shop near CMC odhav Ahmedabad.

                                      I have got message 2 message
                                      14.Aug.2016
                                      Thank u for chosing Reliance Jio we have received your application for New connect action ur order no is NO000003JWL6 thank I

                                      29.Aug.2016
                                      Due to over wheliming responce to put mil preview offer theremay be delay in activating your connection we will inform you via sms once ur jio number [protected] is ready for televerfication.

                                      After all 2 messages no messages comes till now & sim card shows registration failed.
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                                        Kanchan Shukla
                                        from Mumbai, Maharashtra
                                        Sep 4, 2016
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                                        Address: Allahabad, Uttar Pradesh, 211001

                                        My Reliance Jio SIM yet not started...I have got sim from relaince digital express civil lines near patrika chauraha, Allahabad .

                                        I have got message 2 message
                                        28.Aug.2016
                                        Thank u for chosing Reliance Jio we have received your application for New connect action ur order no is NO000004 thank I

                                        29.Aug.2016
                                        Due to over wheliming responce to put mil preview offer theremay be delay in activating your connection we will inform you via sms once ur jio number [protected] is ready for televerfication.

                                        After all 2 messages no messages comes till now & sim card shows registration failed.
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