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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 324

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J
jasdeep sidhu
from Mumbai, Maharashtra
Sep 7, 2016
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Not providing preview offer..

Address: 151103
Website: Jio.com

My name is jasdeep singh and my jio number is [protected]. I bought Lyf phone for rs 4100 on 11 AU's 2016 just to get 3 months unlimited high speed as was promised jio company.but now they reduced speed to 128 kbps after 4 GB consumption.this is cheating as everyone is getting 4 GB data free and not a fair deal with customers who bought phones just to get 3 months unlimited pack......
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S
Siddharth Pareek
from Mumbai, Maharashtra
Sep 7, 2016
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Address: Jaipur, Rajasthan, 302019
Website: Reliance jio

I download my jio app and generate a bar code by myself.
Now it says just go to nearby reliance store and pickup your sim, but they are refusing to give, saying come again after 15 October.
Is this your plan, postpone all??
Service sucks.
There are only 4-5 people standing but still they are saying that they can't give sim because of no reason. They want me to come again mid October.
Sep 01, 2016
NAGANOOR's response
and relince digital store wast
I am using Asus zenfone 2 laser from last 1 week I am visiting Reliance digital express but they are saying the sim's are completed the company has stopped marketing ...so waste of time to generating coupons and visiting Reliance stores ...they are saying if you want sim then pay 300/- rupees then they will give sim this is very bad...
Reliance Digital Customer Care's response, Sep 7, 2016
Dear Valued Customer,

We would like to investigate the matter internally. Help us by sharing your contact details via message. Please be assured that your concerns will be looked in to on priority.

At Your Service,
Reliance Digital
I bought jiofi2 bfore two week ago .in starting days it gives very good speed but now it gives speed in bite not even in kb some time it gives in 100kb/s only.
so i request u to solve my problem.i am facing this problem since last 5 days.
Reliance Digital Customer Care's response, Sep 7, 2016
Dear Valued Customer,

We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or 1800-88-99999 (From any other operator) and the team will assist you.

At Your Service,
Reliance Digital
I bought jiofi2 bfore two week ago .in starting days it gives very good speed but now it gives speed in bite not even in kb some time it gives in 100kb/s only.
so i request u to solve my problem.i am facing this problem since last 5 days.
I have a 4g phone, i downloaded myjio app and i recieved an otp( containing a barcode) but the store isnot giving me the sim. they just saying that come tomorrow and day after tomorrow. kindly help me getting the sim.thankyou.

quasim usmani
[protected]
I bought a sim 15 days ago, , , still not activating my sim.cs not recving calls..daily call n after 1.30hr call disconnected automatically...wtf..1st i gave a complain but not solve after i got new and new complain nos.and m still not solve.same msg wait 48 hr..aftr 48 hr agian wait 48hr...such lazt workers...mf
Reliance Digital Customer Care's response, Sep 7, 2016
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Dear sir bagalkot distict jamkhandi taluk reliance digital store sim card not sale & other private store salling why
Reliance Digital Customer Care's response, Sep 7, 2016
Dear Valued Customer,

We would like to investigate the matter internally. Help us by sharing your contact details at http://bit.ly/RDCustomerCare Please be assured that your concerns will be looked in to on priority.

At Your Service,
Reliance Digital
Dear Siddharth Pareek,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
All reliance stores here in Ludhiana near by CMC HOSPITAL didn't give jio sim .they want money for free offers...if customer is ready to pay also
they said visit Thursday... Come Monday just simply wasting our time and money...
Sim 200/-...400/-...600/-...1000/- per piece
My JIO number is [protected]
My ALTERNATE number is [protected]
MY complaint number is SR000001FFYP
SIR MERE ACTIVATE NHI HO RHI H PLS CALL ME AND HELP ME
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    K
    Kannans25
    from Chirala, Andhra Pradesh
    Sep 7, 2016
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    Address: Chennai, Tamil Nadu, 600037
    Website: Reliance Jio customer care

    Hello there,

    I have purchased Jiofy on 3rd September from Reliance outlet. Till now the device has not get activated. Their customer care service is Pathetic and no one is picking the calls. My device ID is JioFi2_4F7E51 and my registered mobile number is [protected].

    Please resolve this ASAP as I am waiting for 5 days in this modern era for an activation which is unacceptable.

    Thanks
    Kannan S
    Till Now I am still waiting for the activation. Now the Reliance store is saying that I need to change the sim. As of now they doesn't have stock. So need to wait for some time again. This clearly shows their approach on this issue.

    If you are not having enough number of sim then why are you selling Jiofy router. THIS IS CLEARLY A CHEATING. PLANNING TO SEND LEGAL NOTICE ON THIS.
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      K
      kli sanya
      from Pune, Maharashtra
      Sep 7, 2016
      Resolved
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      Address: Buxar, Bihar, 802101

      I have taken one jio sim ([protected]) on aug 22, 2016 by giving adhar card copy as an id proof whose no is[protected]. Next day on aug 24, 2016 i received an application msg where order no was no000004algv.
      After that no msg i received, sim still not activated, no response from dealer after alot of calls and even i am a banker having limited time still i have visited many time to his office. No response at all.
      Kindly do the needful.
      Sep 13, 2016
      Complaint marked as Resolved 
      Resolved
      my sim is not ativating from 20 days
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        S
        sudhanshu79
        from Delhi, Delhi
        Sep 7, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: Relaince JIO

        I bought a jio_fi device with a sim on 28th august from reliance digital store, noida sector 62. They informed me that it will start working in 2-3 days. But it has been more than days it is not activated yet. Even i haven't recieved any order number or any other sms on my alternate number. I have a complaint number but everytime i call customer care, they say that the complaint number is not valid. Yesterday a customer care executive even misbehaved on phone. My jio number is [protected]. Please look into this matter asap.
        Dear Valued Customer,

        Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

        At Your Service,
        Reliance Digital
        I have purchase the jio sim one month before and on 16 sep-16 I have received the message for application acceptance on my alternate number with order no. But after this message I have not received any message for activation.
        And still my sim not activated yet.

        Below find the detail:

        Order number is NO000008TBZP
        Mobile no. [protected]

        Request to please activate my asap.

        Thanks in advance :)

        Regards,
        Mohit
        My reliance jio's application had been received on 29th september but itsnot activated yet
        Phone number :[protected]
        Order no.: NO00000CIML2
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          A
          amitaslive
          from Idukki, Kerala
          Sep 7, 2016
          Resolved
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          Address: Khargone, Madhya Pradesh, 451001

          I purchased jiowifi device with reliance jio sim from reliance digital store tresure iland indore, on 03/09/2016. They submitted my reliance jio form. They give me blank sim and tell us sim started in 2-3 days. But i didn't get any confirmation message on my alternate number [protected]. So kindly activate my jio sim. When i call reliance store they not receive any call, and when i call customer care hey also not received.
          Iccid -[protected]
          Imsi - [protected]
          Do needful as soon as possible.

          Thanks n regard
          Amit ratnaparkhi
          Jun 4, 2017
          Complaint marked as Resolved 
          done
          Sep 07, 2016
          Updated by amitaslive
          my mail id - [protected]@ymail.com
          Same case with me also. They gave a blank sim after i filled the form. But its been more than a week but I haven't received any message regarding JIO Sim.

          My mail Id- [protected]@gmail.com
          Dear Bikash,

          Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

          At Your Service,
          Reliance Digital
          Dear Bikash,

          We have registered your complaint and here is the complaint number[protected] for future reference.

          At Your Service,
          Reliance Digita
          Thanks for taking care of the issue. Today I got the JIO sim with no and I am eagerly waiting for it to get activated.

          thanks,
          Bikash Kumar Sah
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            R
            rohitrp3
            from Mumbai, Maharashtra
            Sep 7, 2016
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            Address: Gandhinagar, Gujarat, 382028
            Website: www.jio.com

            I bought an overpriced (And honestly worthless) lyf wind 1 just to use unlimited "true" 4g internet. Before that i was paying rs 1600 per month on my broadband connection. I disconnected it because i planned to use jio's 4g connection for 3 months. It has been one month since i got the connection, but the problem is i received a message a hour ago that my jio preview offer is being migrated to jio welcome offer. The only difference between them is that the welcome offer provides only 4gb of 4g data after that speed is not even of 2g (An irony because they claim to be a "true" and only 4g network). I was promised unlimited 4g internet till october 26, but jio has rescinded their offer under which they promised when i purchased their, well, worthless lyf handset. I demand to get the jio preview offer on my jio connection back till october 26. This kind of behavior is completely unacceptable from a big company like jio.
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              R
              rishiparghi
              from Mumbai, Maharashtra
              Sep 6, 2016
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              Address: Gandhinagar, Gujarat, 382424
              Website: www.jio.com

              Please unlock my lyf sim, i have already purchase a lyf phone, now compeling your customers to use preview offer in lyf phone should not be there, please unlock my sim [protected] to be used in iphone6, so that i can conveiniently use your unlimited offer.

              It is not conveiniet to use both the mobiles whole day. moreover lyf is a lower quality model and i don'nt want to use that model, the charging is dropped very fast.
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                T
                tanu naik
                from Gwalior, Madhya Pradesh
                Sep 6, 2016
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                Address: Raipur, Chhattisgarh, 492007

                Sir i have purchased reliance jio sim no [protected] in the month of july 16, during purchase i have been informed that i will get free internet along with free calling for 3 months from date of purchased but sorry to inform you that neither i am getting internet signal nor i am able to call some no in this circumtances i feel cheated pl look into the matter and resolved my problem at the earlist.
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                  sankar deyy
                  from kolkata, West Bengal
                  Sep 6, 2016
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                  Address: Kolkata, West Bengal, 700157
                  Website: www.jio.com

                  I am taken jio sim with aadhar card, pan card & 2copy photo for my redmi2 prime phone 28th aug 2016 number-[protected] from reliance digital
                  Address: satyam tower, near bp poddar institute, opp. Haldiram vip road, kaikhali, kolkata, west bengal 700052 but still now its not active so look this matter & do needfull.

                  Please active my sim as soon as possible.

                  Thanks & regards
                  Sankar dey
                  [protected]
                  Sep 16, 2016
                  Updated by sankar deyy
                  [protected] this my jio number but it's not active still now so look this matter...
                  Dear Ankush Nain,

                  Sincerely regret the inconvenience caused. Please be assured, we will look into it on priority and get in touch with you.

                  At Your Service,
                  Reliance Digital
                  Dear Sankar Dey,

                  Sincerely regret the inconvenience caused. Please be assured, we will look into it on priority and get in touch with you.

                  At Your Service,
                  Reliance Digital
                  sankar deyy's [Complaint's author] reply, Sep 7, 2016
                  Don't active this number & return my documents...jio no-7003626874
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                    P
                    piyush52
                    Sep 6, 2016
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                    Address: Jaipur, Rajasthan, 303108

                    I collected a reliance jio sim from reliance digital store,   on 27/08/2016. I submitted my aadhar card for identity proof as well as for address proof. My aadhar card number is[protected]. My jio number is [protected]. But i didn't get any confirmation message on my alternate number [protected]. So kindly activate my jio sim as soon as possible.

                    Thanking you,
                    Piyush chauhan
                    Dear Piyush,

                    We regret the inconvenience caused. Our team will contact you and provide a resolution.

                    At Your Service,
                    Reliance Digital
                    Sir plz contact me ...my sim is don't activet ...plz plzplz ...my contact nuber is .[protected]
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                      M
                      Mahesh50
                      Sep 6, 2016
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                      Address: 826001
                      Website: reliance jeo

                      I have visited today at reliance digital shops bartand near city centre dhanbad at 6.10 pm and he flatly refuged to provide sim to say that it is out of stock and he said that they are daily receiving 50 sim only and distributing till 2 pm. I requested that i am an employee and i will be free till 6 pm in the evening kindly consider and provide me one sim in tomorrow evening but he refused and said you have to come in que in the tomorrow morning at 11 am.
                      I really shocked by his behaviour and do not understand that what should i do for this. M k singh, dhanbad.
                      Dear M K Singh,

                      We are sorry to hear of your recent experience at our store. We have noted your feedback and the same has been forwarded to the concerned team. We will do our best to ensure that your next visit at our store will change your perception about us.

                      At Your Service,
                      Reliance Digital
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                        A
                        adarsh Biswal
                        from Agartala, Tripura
                        Sep 6, 2016
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                        Address: Khordha, Odisha, 751010

                        I have purchased a jio 22nd aug sim. The jio number was [protected] and its about 5 times i had talk with the customer care and they use to say mu backup team will call you. Till date its not activated. So i went and got another jio sim
                        Iccid -[protected]
                        Imsi [protected]

                        And till date i havent got any message. I have provided all my documents correctly.

                        Please go through this.
                        Contact no - [protected]
                        Emailid - adarsh. Biswal.[protected]@gmail.com
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                          CA Aishwary Jain
                          from Ujjain, Madhya Pradesh
                          Sep 6, 2016
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                          Address: Indore, Madhya Pradesh, 452001
                          Website: jio

                          I purchased wind6 on 21 aug and filled reliance jio form. Once the form was rejected then I filled rework form on 29 aug since then no progress is there and distributor is saying I cannot do anything now no. Is [protected] and no. From which it is registered is [protected]. Please help if you can as it is like forgery done by reliance jio as I purchased 5500 Rs phone and it is a waste
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                            M
                            md aathif
                            from Bengaluru, Karnataka
                            Sep 6, 2016
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                            Address: 600100
                            Website: www.jio.com

                            Reliance jio complaints;

                            Hi,

                            I purchased a new jio sim on 30th august. Jio sim details is as follows

                            Iccid :[protected]
                            Imsi : [protected]

                            I got the followingmessage on 03rd sep:

                            "dear customer,
                            Thank you for choosing jio. We have received your application for new connection. Your order number is no000005yuzk.
                            Thank you,
                            Team jio"

                            Its more than a three days now and connection is still not activated.
                            And no further communication from them as well.

                            I visited the store multiple times but nothing done.

                            My contact no: [protected] (Aathif)
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                              G
                              Gaura82
                              Sep 6, 2016
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                              Address: Korba, Chhattisgarh
                              Website: my jio complain

                              Dear sir mere jio sim abhi tak ativate nahi hua hai 12 days ho chuke hai meri id application accept ho chuka hai msz bhi aaya hai but abhi tak ativate nahi hua hai. i request to plz isse jaldi ativate krwa dijeye . Kya matlab aplg ka ye jio sim ish country me lane ka. mera jio no. [protected] aplg se mai fir request krta hu plz mera no. Ativate krwa do. Ya fir mai ye samjhu ki mera jio sim ativate nahi hoga .. reply jarur krna team jio ..

                              Thankyou
                              Gaurav gupta
                              The number [protected] is continued with Jio 4G but the speed of is very slow at Modinagar Police chowki Niwadi road 201204. But in Delhi NcR its speed are 30 approx and I have checked it. Please take the request into consideration to increase speed of your 4G at given address.
                              Dear Sir, Jio Sim took 4, 5 days later I got sms that your documents have been submitted. But 27 days later came sms, you have the wrong document, I can not turn on your Sim card. My Jio oder id is NO000008B7VT / MY Jio Sim card number [protected]
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                                A
                                Azheruddin khatri
                                Sep 6, 2016
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                                Address: 392220
                                Website: jio consumer complaints

                                Dear jio team,

                                I inform you last 12 days i am giving my document for jio sim but still my jio sim is not come after i can said him please give my document return i can not buy sim here, so distributor is angry and said me document not given to you, you can do anything.
                                So please take action for this distributor because it's a not good images for reliance jio,

                                Thanks and regards
                                Azhar
                                Not working reliance jio in motorola xplay
                                Dear Sir, I purchased LYF water 8 mobile with JIO sim No.[protected] on 13/8/2016. it started working after 5 days. Since 29/8/16 to31/08/2016 till date there is no internet connection and VOICE numbers are not outgoing with the reply -ALL ROUTES ARE BUSY- it is showing a drama to people and making public as fools by saying 3 months all free.
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                                  M
                                  Manoj Kumar Sarova
                                  from Ludhiana, Punjab
                                  Sep 6, 2016
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                                  Address: Hisar, Haryana, 125001

                                  I registered my name on 25th aug to digital express hisar, haryana... They said v dont have sim right noe come another day, i went there 7, 8 time different different days and they gave me another date

                                  Now people came at store at 5am, store opens at 10, they give only 30 tokens per day upto 11 am, and start giving sim 11am onwards to 30 people

                                  And very rulde behavior of staff employed there
                                  Please activate my sim I'm so worried
                                  Not expected this type of service from reliance jio
                                  I have bought jio sim card on 4 sep, 8 days happen till now sim ia not activated my jio number is :[protected]
                                  And registered number is [protected] on jio app
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                                    R
                                    RupamPrince
                                    Sep 6, 2016
                                    Resolved
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                                    Resolved

                                    Address: Paschim Medinipur, West Bengal, 721301

                                    Jio no-[protected]
                                    Applicant name-anish majumdar
                                    Date of buying sim and submitting caf-31.08.16
                                    Registered/alternate mob no-[protected]
                                    Store-reliance digital store mini, puratan bazaar road, kharagpur-721301, west bengal.

                                    Till now i have not received any messages or order no of my jio sim activation.
                                    My friend has also taken jio sim on that same day (31.08.16) but he has received his order no from jio team on his alternate/registered no, but i have not received any order no or messages from jio team.

                                    Please provide me by sending message on my registered/alternate number with my order no for the activation of the jio sim.
                                    Please activate my jio sim as quick as possible.
                                    What is the status of my activation process?

                                    I am looking forward for a positive reply from the company.
                                    Sep 7, 2016
                                    Complaint marked as Resolved 
                                    I have called the Jio toll free customer care no but they have not accepted my call.This step was repeated 4 to 5 times but none of the tie they have accepted my phone calls. Then I emailed them on company's email id at [email protected] but they have only replied me with that "Due to overwelming response their may be some delay in responding my query." But after 4 emails they have replied me with a compaint no which is SR000001D5H3 They also replied me that their team will resolve the issue within the next 48 hours. These are all the detailed information.
                                    Dear Valued Customer,

                                    Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

                                    At Your Service,
                                    Reliance Digital
                                    Dear Valued Customer,

                                    We have registered your complaint and here is the complaint number[protected] for future reference.

                                    At Your Service,
                                    Reliance Digital
                                    RupamPrince's [Complaint's author] reply, Sep 8, 2016
                                    How much time will it take to get the tele verification activation message from the Jio?
                                    I have not received any sms on my registered/alternate mobile no -7033537497.

                                    My jio no -7001823755.

                                    I have also mailed at Jio and they send me with a reference no - SR000001D5H3

                                    PLEASE ACTIVATE MY JIO SIM
                                    Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

                                    When my sim is active?????????
                                    Hello jio customer care
                                    I have not received any sms on my registered/alternate mobile
                                    no -[protected].

                                    My jio no -[protected].

                                    PLEASE ACTIVATE MY JIO SIM
                                    i was purchase jio no.[protected] on 26 august iwas get a message delay in activating 7 to 8 time but there is not any best reply

                                    Delay in activation of my Jio Sim - Comment #2555930 - Image #0
                                    Kya mujhe bta sakte hai ki Reliance jio Salboni distt- mednipur, westbengal m network available hai ki nahi iska pta Kaise chlaega
                                    Ya aap batyee
                                    Dear jeo team
                                    plz active my sim as soon as possible it's worst till not active this.
                                    it's seems like a fake commitment by jio network. do the needful in urgent basis.
                                    my contact no. [protected]
                                    and one msg received i.e.
                                    Dear Customer,
                                    Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000FAK8O.
                                    Thank you,
                                    Team Jio
                                    SIR MY JIO NO IS [protected] AND IMSI [protected] & all docu are already deposit but no active my sim why
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                                      2016Roshan
                                      from Delhi, Delhi
                                      Sep 5, 2016
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 823001
                                      Website: www.jio.com

                                      Respected sir,

                                      I collected a reliance jio sim from reliance digital store, apr, gaya (bihar) on 30/08/2016. i submitted my aadhar card for identity proof as well as for address proof. my aadhar card number is[protected]. my jio number is [protected]. but i didn't get any confirmation message on my alternate number [protected]. so kindly activate my jio sim as soon as possible.

                                      Thanking you,
                                      Roshan chourasia
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Dear Roshan,

                                      We regret the inconvenience caused. Thank you for providing the contact number. Our team will get back to you and provide necessary assistance.

                                      At Your Service,
                                      Reliance Digital
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