[Resolved]  Reliance Jio Infocomm — call disconnection & my voucher not redeem

Address:

3rd floor, court house, L T marg, dhobi talao mumbai 400002., Mumbai City, Maharashtra, 400002

Hi i am jio customer. I am having a complaints against reliance jio. Jio customer care executive is bluntly disconnected my call.
My no is seven triple zero four two zero four ellewan.

First thing reliance jio customer care executive
Disconnected my call 3times. With differnt 2 date.
First time 15jan19 time00-10am.
CCE Ram sahu
second time 22sep2019 time03-30pm
CCE name Karan Singh,
third time 24oct2019 Time08-28pm
CCE name Rekha Singh.

Date wise summary
Case01 :-15jan19 my internet was not working properly.
I am asking online troubleshooting. Jio CCE said me muje koi settings krwana ni aati.jo apko bataye unhi se puch lena. He disconnected my call.
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Case02:- 22sep19.
I am asking Jio cloud. Because I saw ad. As a loyality. Jio customer can upload your data to Jio cloud upto 200gb freend above chargeble.
Jio CCE tensfer my call to senior karan singh he don't know what is a cloud computing, jio cloud, Amazon cloud computing. He disconnected my call.

Case03 :- 24oct19
I am asking my rs50rupees jio voucher is work above 399. This CCE name Rekha singh. She said me some time yes some time no. Finally she disconnected my call.

I had written a mail thrice time. But team Jio is always sleeping, always defending their lazy, employees & haven't terminated their CCE.
Actually call disconnection, argument, interruption, lazyness, zero listening ability, rudeness, sarcastic talking with customer this is popular quality of reliance jio.

Every time team Jio giving excuse, sending template, teach me internet method, giving goli ie bahut besharam team Jio.

Sir i want termination of three employees
Ram sahu,
Rekha Singh, karan singh.
I am having a call recording and mail copy including mail.
I am adding snapshot that will help you to understand the matter including date time.

Listen time i was write a mail on 25oct2019.
Mr Ajit gaikwad said me please wait i am inform you complain status on27-10-19.
Sir 14 days is exceeded but i seems team Jio is sleeping.
Today is 7nov2019. But reliance jio ki watch me
27-10-19, 08-58pm time nahi hua.
This is reliance jio service.

Second thing i have 15voucher rs 50rupees.
As per jio rules this voucher is redeemable for above300 plan eg if i select 399 plan so ihave to add voucher + rs349. So my 399plan is activated. But jio customer care executive declined and accept some time say this voucher work rs444 and399 some time not.

Third thing in the month of August last week I received a msg on my whatsapp Jio company celebrate 100crore customer profit. So as a previleged we will give you free rs448 plan.
Before 31august19. I was submitted this form and sending link to my friend. I have jio acknowledged ment. But we haven't received rs 448 plan.

Conclusion i want termination of 3 employees and redeemed my voucher on 444as well as399. Kindly Please take legal action against reliance jio.