Reliance Jio Infocomm — Could not the receiving otp, sms, bank transaction and other urgent messages

Address:	91
Website:	RJIO CUSTOMER CARE

Dear sir, (Mr. Ambani)
I have the old reliance no. ([protected]) and i had been use this no.in bsnl till last month. Recently i changed this no. To the rjio 4g mobile operator by portability facility. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. Now these messages i receive to the mobile after two hours. So i could not use the net banking service and other online services. I am more feeling for this problem. Please rectify this and send the sms messages without late and break. Thanking you. My mobile no. [protected]. And adhaar no.[protected]