Reliance Jio Infocomm — extremely poor internet connection

sikariar

from Dimapur, Assam

Address:	Ranchi, Jharkhand, 834008
Website:	Jio No. 7903015093 & 790359684

Hi. I am an avid customer of jio with it's 5 numbers being used in my household. For the past 4 weeks, the internet connection has been extremely poor with speeds not exceeding 25 kbps on average. I have even tested the connection for 2 of my numbers through netvelocity app and it has confirmed that the net connection is extremely poor. I have the screenshots with me and will like to share the same with you for your ready reference. Kindly solve this issue because it feels like i have been cheated by jio for being loyal to it since it's advent in the indian market. I did not expect this especially when i have recharged for 84 to 90 days on my numbers. The numbers are [protected] & [protected].
Regards.

Sincerely, yours

Reshabh sikaria

+2 photos

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Comments

Ashif Nedariya

from Vapi, Gujarat

My recharge failed but amaunt 499 not refund bank or wallet

sharad1992

from Raha, Assam

In my area the network of jio is not so good and the speed of jio Internet is also very bad.
In my area maximum time jio network is not available.
My address - simrahi Bazar, po-j.r.raghopur, dist-supaul, Bihar, pin - 852111

Kaju Jha

from Asarganj, Bihar

हमने रिचार्ज 4/10/2017 या 5/10/2017 को करवाया 399 से प्लान के मुताबिक हमे 84 दिन मिलना चाहिए । हमे मैसेज आया है कि आपका रिचार्ज 20/12/2017 तक ही है क्यों रिचार्ज के मुताबिक हमारा तो 28/12/2017 तक मिलना चाहिए ।कृप्या हमे इसका जवाब दे।