Reliance Jio Infocomm — Fraud by Reliance Jio Employee

Address:

Jaipur. detailed address mentioned above

I am from Jaipur. This complaint is for two employees of Reliance JIO - Jaipur Center.

They are Mr Jai Prakash and Mr Vikas Tanwar, their Mobile numbers are [protected] and [protected] respectively.

They both are posted at Jaipur Reliance Jio Office of which address is as below-

Reliance JIO - Address - Mohan Tower, Plot No 30-31, 4th Floor, Ajmer Rd, Vidhyut Nagar, Jaipur, Rajasthan 302021

Jai Prakash Mail ID is - JAI13.[protected]@RIL.COM

Mr Jai Prakash called me many times to avail Jio Fiber connection and explained benefits. I denied still he followed me to take the connection anyhow, then I asked him to meet. He came immediately and share about the plan. however I asked him that the Jio has not started the service in our area yet. then he reverted that he recently done two connection just near to my house and confirmed to get it installed within two days. he given surety for the same and asked me for the payment and I made the full payment of which I have proof.

then nobody tuned up for the installation for next 3 days then I did call to Mr Jai Prakash but he did not attend the call and after that I have done uncounted call to him but no call was responded.

I dropped the messages to him, he saw all but not responded.

Then I went to their office where the concern coordinator given me his reporting manager contact number - Mr Vikas Tanwar - [protected].

I spoke with his reporting Manager who promised me to resolve the issue by next day before first half, still nobody turned and I did call and put messages to him also but he did not responded any of the message and even he is also not responding the call.

Such employees are getting spoiled the Indian Telecom Industry and spoiling goodwill of the Reliance Group

I would request to concern that Kindly take the strong action against both of them - Mr Jai Prakash and Mr Vikas Tanwar. Their contact numbers are [protected] and [protected] respectively.

They both should be fired from the System as I think they must have done it with other consumers also.

My amount also stucked up with them and no refund has been made yet.