Reliance Jio Infocomm — incorrect mobile number recharged by mistake and the company doesn't help to solve it

Address:Thane, Maharashtra, 400610

Dear sir,
I made a mistake while typing the mobile number while recharging my phone via paytm. I misplaced one digit. I called the customer care and they refuse to help me. Please help me to resolve the issue.
The following are the details of the transaction:-
Operator reference no. - [protected]
Transaction receipt order no.- [protected]
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Comments

Recharged to my jio number which was on my name. They gave that number to someone else since I wasn't using that number for past 3months.They dint intimate me regarding this. I recharged that number on Sunday 3/12/2017 for 399rs. I need refund.
On 7.12.17 at 8am when I opened my phone I found that whole of 1gb data has been used at 5.45 am.
This is ridiculous and call for change of service provider.
S K tyagi

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