Reliance Jio Infocomm — internet service is not working for 15 days

Address:

Sheikhpura, Bihar, 811105

I am a regular user and retailer of reliance jio. But from 15 days it is not working properly..Its speed is low as compared to 2g network.I have complained so many times. But my problem is not yet resolved.So pls help me to give a proper internet service or refund my recharge amount..That i recharged 2 weeks ago.jio company representatives takes only complaint but not solved..again and again i give complaint but not yet solved..so pls take a action for this.