Reliance Jio Infocomm — Jio 4G voice not working on LTE 4G Redmi Note in Jammu

Address:

Jammu, Jammu and Kashmir, 180012

It is very ridiculous that due to lax and inattentive attitude of the reliance jio operator in jammu (Complaints raised by me on 198 no of jio), i was forced to lodge complaint here. The complaint was lodged with reliance jio three months back on no 198 but neither was the complaint readdressed nor was i intimated about the complaint. The complaint is as under:-
The day reliance jio started boasting in the country that reliance jio has the application jio 4g voice where 4g phones will be able to make call, i tried the same on my redmi note 4g lte supported. The 4g net is working well on my mobile but when jio 4g voice was installed on the mobile, i was getting the response jio 4g voice is not supported in your region.
I called 198 no thrice but to my surprise, at outset it was very difficult to make them understand what problem is and after making them understand i was able to make them understand to refer the complaint to technical team. Next time when the customer call was called to know the status of complaint, the response was, our technical team is looking into the issue. My jio no is [protected] and internet is working fine on redmi note 4g lte. The same problem is being faced by all the redmi note 4g lte in jammu. Please readdress the issue at earliest because we have no alternative operator for jio 4g in jammu otherwise i would have shifted operator