Reliance Jio Infocomm — jio fiber, broadband services delhi

Address:

New Delhi, Delhi, 110075

Jio fiber service request references:-
Service request nos: sr00000zwx8p; sr00000zw02n; sr00000zva2z

I have been following up with jo fiber services in delhi since 16th december 2019 to get services as promised for the hefty amount taken from me.

Before taking money 100 mbps speed was promised; after collecting money it became only up to 100 mbps that too on wired connection!!!. What i am getting, is hardly 20 mbps on wifi; that too within a radius of 2 meters or so… connectivity in the adjacent room in practically nil…. Naturally, 20 mbps and practically nil beyond 2 meter radius, obviously come within “up to 100 mbps” promised by jiofiber!!! ; so jiofiber service people are helpless in may case….

They have already collected rs 14, 521.84 from me and just closing all service requests without even bothering to attend.

Initially one service person came and told me that the router installed at my home is outdated and he will get it replaced in a day or two… after that there is no response at all.

I strongly recommend to all – *never go for jio fiber services*. They are only giving false promises. There is no customer care at all. You will only lose your money by subscribing their services.

Regards
Ravindranathan