Reliance Jio Infocomm — jio fiber is not refunding the deposit after cancellation

Address:Manikonda, Hyderabad, Telangana

I have cancelled my jio fiber connection. The jio executive is supposed to collect the router, set top box and refund 2500 rupees that i have paid earlier. But reliance is deliberately ignoring my requests. No service executive is showing up and i am not getting my refund back.
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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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