Reliance Jio Infocomm — Jio Mobile : Non delivery of my JIO Postpaid sim

Address: Manawar Dist. - Dhar, MP

Despite placing the request nearly a month ago, the SIM has not been delivered, and repeated follow-ups with customer care have yielded no resolution.

Each time, I am informed that “your matter has been escalated, ” but there has been no progress or communication beyond that.

I have also attempted to raise this concern via Twitter, but the responses have been identical and unhelpful.
Details of the issue:

• Name: Rahul Gopalia

• Location: Manawar, Madhya Pradesh

• Request Date: 22nd September 2025

• Service Request / Reference Number: NO00018MIYUO

• Email Id: sushant.[protected]@adityabirla.com

This delay has caused significant inconvenience, and I am disappointed with the lack of accountability and transparency in the resolution process.

I kindly request your urgent intervention to resolve this matter and ensure the SIM is delivered without further delay or I am agreeing to take refund of my paid amount.