Reliance Jio Infocomm
Reliance Jio Infocomm Ltd.
Customer satisfaction rating: 5%
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5829
COMPLAINTS
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Reliance Jio Infocomm Customer Care

Website:
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Address
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India - 457001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1119
down
422

Phone:
Phone:
up
935
down
390

Additional info
Stores

Digital Xpress Mini - TC23 RCP, Navi Mumbai
Digital Xpress Mini, TC 23, Phase 4, Ground Floor, Reliance Corporate Park, Ghansoli, Navi Mumbai 400701, Maharashtra
+91 22 4478 9093

Digital Xpress Mini - Koperkhairane, Navi Mumbai
Digital Xpress Mini, Shop No. 3, Shubham Palace, Vashi Road, Opposite Vodafone Gallery, Koperkairane, Navi Mumbai 400709, Maharashtra
+91 22 2754 1145

Digital Xpress Mini - Sector 9, Airoli, Navi Mumbai
Digital Xpress Mini, Shop No. 4, Maruti Highway Co-op Society, Plot No. A 2/1, Sector 9, Airoli, Navi Mumbai 400708, Maharashtra
+91 22 6564 1222

Digital Xpress Mini - Sector 17, Vashi, Navi Mumbai
Digital Xpress mini, Shop No. 8 Anand Sagar, Sector 17, Vashi, Navi Mumbai 400703, Maharashtra
+91 22 2780 1118

Reliance Digital - Vashi, Navi Mumbai
Reliance Digital, Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra
+91 22 6795 7470
+91 22 6795 8280

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
5%
Complaints
5829
Pending
0
Resolved
304
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Reliance Jio Infocomm Complaints & Reviews

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Hi Team,

we have raised request SR000016XVQY for jio broad band services. Wifi is not working and Jio team is not taking responsibility to resolve that issue. As it is prepaid we have paid monthly bill.

Request you to please check with team.

Thanks,
Pavani.
Oct 05, 2021

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    Mera payment bank ho gaya par mera recharge nahi hua
    Oct 05, 2021

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      I have recharged my jio number:[protected] with (251 DATA ADD ON PACK) in Oct 4, 11:29 with phonepe wallet but still I not...
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      On 04/10/2021 I recharged my jio number [protected] with rs 149 offer with Phone. The transaction was successful and the transaction...
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      I recharged my Jio number [protected] on 5th of October 2021, 00:15am through paytm app. I recharged of ₹199 plan for 28days,...
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      I applied a jon in quicker and i got an confirmation message from jio which they assured as a telecaller post. They asked...
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      I had recharge my mobile no. for annual of Rs. 2599/- before expire of my existing plan. That annual plan includes Jio services...
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      Jio — Plan renew issues [Resolved]

      I'm recharged 249 (per day 2GB ) Plan, but it was renewed every day 12.40 PM. Actually this plan should renew morning but...
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      I have complaint many time in jio customer care but they did not solve my problem they always says its normla issue i hava...
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      My payment is successful but recharge is not reflected. It's been two days but no response from jio. I do have any access...
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      My payment is successful but recharge is not reflected. It's been two days but no response from jio. I do have any access...
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      Currently everything is working online from studies to work but in my village network is so bad that even we can't make calls.

      Address-village-sijauliya, district-madhubani, state-bihar, pin-847409
      Sep 30, 2021

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      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        I call to Jio customer care service to know about ISD pack information, but not received good response from their customer...
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        It’s been 10 days when I made payment but installation pending from last 10 days . They daily give appointment for installation....
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        I have recharged my JIO number on 26th september 2021 for Rs, 251 which has 50GB quota for a validity of 28 days but it says...
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        Phone number-[protected]
        Account number[protected]
        Sep 27, 2021

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        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          I made a Jio Fiber recharge on 16 Sep. 2021 amount Rs. 470.82. Amount is deducted from the my bank account but payment not...
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          Network very slow power cut no working.place tamil nadu Periyakottai, - 614903, south india 60, days no working. Thanks
          Sep 27, 2021

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            I have made Jio fiber recharge of Rs. 470.82 on 16th Sep. 2021. Amount is deducted from my account and the bank confirm the payment but payment not received.
            Sep 27, 2021

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            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              After blocking the numbers still I am getting call and messages....
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