Apr 06, 2017
Updated by Sandygillboy Hi am Sandeep singh my NUMBER [protected] I make recharge on my phone 400 for plan change through my jio app for 303 plan security deposits 400 and there no option to change amount .in my jio app payment mode is
jio money option next debit card option I make payment through
pnb debit card but payment detucte from my card recharge success but my plan not changed and not shown in my phone after this i mail to jio care and call to jio care SR 000007Qp6z but they not give me satisifacty solution tell today. Today i call on coustmer care they ask we refund my payment but that not refund in my account not given me transaction id i call on pnb help line but they also ask we not recivied u r payment they raise my complaint I requset to plz refund my payment from jio
You spent Rs 400.00 at www.jio.com on 01/04/2017 at 9:13 am. The transaction ID is[protected]. Your
Jio Money account balance is Rs. 0.00
You have successfully added Rs. 400.00 to your
Jio Money account. Your
Jio Money account balance is Rs. 400.00
Apr 06, 2017
Updated by Sandygillboy Hi am Sandeep singh my NUMBER [protected] I make recharge on my phone 400 for plan change through my jio app for 303 plan security deposits 400 and there no option to change amount .in my jio app payment mode is
jio money option next debit card option I make payment through
pnb debit card but payment detucted from my card recharge success but my plan not changed and not shown in my phone after this i mail to jio care and call to jio care199 SR 000007Qp6z but they not give me satisifacty solution tell today. Today i call on coustmer care they ask we refund my payment but thet not refund in my account not given me transaction id i call on pnb help line but they also ask we not recivied u r payment they raise my complaint I requset to plz refund my payment from jio care
I aslo mail u but not get solution
Document attached
1 .If I call on coustmer care they ask why I make recharge on phone I attached proof of that also
2. Proof of transaction sucsse jio Mony
4 all jio message
3 bank statement tell today payment success and tell today not refund of money
I requset to you plz refund my payment otherwise I aslo going to complaint in consumer complaint because its to much for me
You have successfully added Rs. 400.00 to your
Jio Money account. Your
Jio Money account balance is Rs. 400.00
You spent Rs 400.00 at www.jio.com on 01/04/2017 at 9:13 am. The transaction ID is[protected]. Your
Jio Money account balance is Rs. 0.00
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