[Resolved] Reliance Jio Infocomm — Jio money is blocked

tapas2678

from Pune, Maharashtra

Address:

412115

Hi
I am tapas chatterjee, other details below.

Jio number:[protected]

On 4th yesterday i have added 2000 through net banking for urgent banking transfer, then tried to transfer in bank many times got error message that was do not honor error.
Then contacted to customer service talked with 5 executive everyone was telling me different things.

Because of this uncertain downtime i could not transfer money for some urgent need which i needed to. As all atm are not working and there was no other possible and easy way to do the same.

Who is responsible for this. Untill now 5th 6:20pm it is not working.

Who is to be blamed for this?

Regards
Tapas chatterjee

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Dec 6, 2016

Complaint marked as Resolved

Did nothing by myself to resolve the issue. Today morning the service started by itself. The only problem is that my urgent money transfer was blocked for 2 days due to this interruption of the service.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Dec 06, 2016

Updated by tapas2678 It seemed to me that it resolved, but when i am trying to transfer my money to bank. It is giving "do not honor" issue, and my money is blocked within Jio Money. Now it can be only used to purchase things which i don't want to. This is ridiculous. Is there any way, i can get back the money without wasting ?

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Comments

boreddyb

from Bengaluru, Karnataka

I too facing the same issue, reliance big cheaters, bad company. They should be thrown out of the industry, big people are supporting him and they too loosing credibility.

Shinoj CP

from Mumbai, Maharashtra

Same issue for me also. really pathetic service. Please don't use jio money, they are cheaters .