Reliance Jio Infocomm — jio phone pre booking : money paid through debit card and deducted but it says transaction failed | |||
I have booked jio phone through http://www.jio.com/ and paid 500 rs through sbi debit card but transaction failed. So, i thought it's a server error. But after some time i got a message from bank stating "thank you for using your sbi debit card 478xx6996for a purchase worth rs500.0 on pos reliance jio at reliance jio txn#ju[protected]." i checked my a/c for last 10 transactions and found the deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue. Thank you Mobile no. For which i have booked-[protected]. My contact no. [protected] Was this information helpful? | |||
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Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||
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+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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