Reliance Jio Infocomm — Jio recharge from jiofi device

Address:Mumbai City, Maharashtra, 400012
Website:Reliance jio

I had purchased jio wifi device and paid 99 for prime membership. On 28th march customer service executive called me and asked to recharge with one of the available plans to continue my services. Since i have heavy internet usage, i recharged with rs. 999 with no daily limit o[censored]sage.

Now, jio is refusing to give benefit of my recharge because they exyended their free service and even i have paid rs. 999, i will be able to get benefit by july 2017. This is ridiculous, why should i get benefit after 3 months when i have already paid and recharged. Jio is clearly cheating people of money.

Please help me get my money refunded or activate my services as per plan 999.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Dear papan5069,

It is to be informed u that, from 16/04/2017 to 15/07/2017 you will get 100 GB of High speed data without any extra cost instead of 1 GB/day. And also these data is free to u till completion of 100 GB or 15/07/2017 which ever is earlier. From 16/07/2017 onward you will get the benefits of Rs.999/- plan.

ANGURAJ
thank you for the confirmatiin and it was a big relief.

i hope there will be no limitation per day according to my plan.

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