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Reliance Jio Infocomm

Reliance Jio Infocomm — jio recharge issue

Address:Room No-301, Kaveri, JNU, JNU, New Delhi, Delhi, 110067

On 13th august 2019 that is yesterday i recharged my my jio number-[protected] from my jio app. The reference number to that... (Ref#igagzlolt1) as i received message.
My money also got deducted from bank account. Yet in my jio app there is no recharge history and my jio number has also stopped working. So will you please help me with this situation. This is quite unexpected. I have also attached here the screenshot of the sms that i received and the bank statement. Please sort out the problem soon so that i can talk and do my necessary work with my mobile. Thank you
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Comments

Im only getting 30 kbps speed on my jiofi router..this is pathetic and i feel like im wasting my recharge of 4gb/day since i cant even complete o[censored]sage of 1 gb with this speed per day

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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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