Reliance Jio Infocomm — Jio stores are not customer friendly

Address:Pune, Maharashtra, 411014

Hi jio team,
I have visited the jio kalyani nagar, pune store. The jio employee did not behave well. And i was not provided the sim because:
1. I had the printed e-aadhar copy. The store man told me that it's company's
Policy to have the adhar card and not the e-aadhar.
I dont see any logic and it looked strange to me as e-aadhar is even being used as a valid document for passport./bank account opening.

2. I tried all the options but i could not generate the bar code from my jio app in my mobile. I was told by the jio store personnel that i can't get a sim without it. I have a brand new mi note 4 mobile with me.

Can someone please look into it? The jio store guy was not at all supportive. How can i get a sim?
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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While roaming jio voice call is not working I have shown to jio authorised dealer but the problem is not working in roaming it's very worst.only data is in activation in roaming.

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