Reliance Jio Infocomm — mobile eol sale

Address:

Chennai, Tamil Nadu, 600063

I purchased a eol mobile sale on jio guduvancherry for 20264 rupees reliance manager told 10% cash back is available on hdfc debit card so only i bought that phone bcoz of this cash back but still i didn't get any cash back after so many months 90 days past i went and ask several times in jio guduvancherry they didn't told any solution for this issue please don't underestimate this issue kindly revert back as soon as possible

Mobile purchase dates december 3rd 2019