Reliance Jio Infocomm — Money deducted for Jio Rs. 303 plan but plan is not activated

pradeep44

Address:	Gwalior, Madhya Pradesh, 474001
Website:	Jiomoney.com

Dear sir
I am PradeepRathore Recharged my Jio no [protected] on 29/03/2017 for Jio Rs. 303 plan and applied Rs. 50 voucher also, so final amount was Rs. 253 through my Jiomoney wallet App via Net banking.
but the transaction got failed and money was debited in my account and I was not subscribed to Jio Rs. 303 plan.
I have called your customer care several times, your customer care are pathetic.
The problem is from Jio server not bank server.
I am attaching payment proofs below

+1 photos

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Mar 30, 2017

Updated by pradeep44 Jio App history image also included.

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Comments

paia dau

from Duliagaon, Assam

Not hearing anything when calling friends and families, would like to know the reason why and would like to know the reason if able to fix or use Airtel instead?