[Resolved]  Reliance Jio Infocomm — money deducted for my jio phone booking but transaction failed

Address:Visakhapatnam, Andhra Pradesh, 53009
Website:jio.com

Sir i have booked jio phone on 24th at 7:30. I paid 500 through icici bank netbanking money got deducted but after that transaction failed appear on my screen.. I thought due to server error it may happen. I called jio costomer care still they are not able to resolve my complain. What to do sir help me.
I booked my phone throught my jio num tht is [protected]
My transaction reference no is [protected]
Mearchant reference no is jici[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 27, 2017
Complaint marked as Resolved 
Plz stop showing this add as many fake caller are disturbing me
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir

Sir i have booked jio phone on 24th at 8:06, I paid 1000 through jio money got deducted but after that transaction failed appear on my screen.. I thought due to server error it may happen. I called jio costomer care still they are not able to resolve my complain. What to do sir help me.
My jio money phone no. [protected]

Massage-
You spent Rs 1000.00 at http://www.reliancedigital.in/ on 24/08/2017 at 8:06 pm. The transaction ID is[protected]. Your Jio Money account balance is Rs. 0.00
I has tryed to book jio phone on 24th August and the money has been deducted but the transaction has been failed due to some network failure and the reference number is[protected] and I called to customer care they said you will be getting in span of 10 days ...but not yet received the amount ...please find your ways in giving the amount back as soon as possible...I has made my transaction using kotak mahindra bank
Cheque/ref : PG:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6551
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information