Reliance Jio Infocomm — money deducted from account but recharge has not done

I recharged my jionumber through paytm amount of rupees 349 has been deducted from my paytm confirmation sms has sent to me by paytm but the recharge has not done. I speak with jio customer care service they say they didn't recived any amount. Again i speak with paytm they said the amount has successfully transferred to jio and send me the confirmation sms transition i'd.. (I have send you the screenshot of that). Same i asked from jio to send me the confirmation sms that they didn't recived the amount. But they didn't give me any proof that they didn't recived the amount. Saying there is nothing such on there system. Now i don't understand where my money has gone