[Resolved] Reliance Jio Infocomm — Money deducted from bank, recharge failed, no refund | |||||
On 09.04.2017 i tried to recharge my friends jio number with a bundle recharge pack of (99+303)=402 using jio money app, and i used 50 rupees coupon. So i had to pay (402-50)=352. So i used my yes bank net banking option to pay 352 via jio money app. I got the sms that 352 was deducted. And the jio money app showed that transaction failed, if the money was deducted from your bank it will be refunded within 48 hours. So i complained from they're app. No response. I mailed them, they said the same thing. Within 2 days my money will be refunded. I called they're toll free number[protected] no response. So its 14th of april now. 5 days from the deduction. That transaction id is - txn id[protected]. Kindly followup this matter. Was this information helpful? | |||||
Apr 18, 2017 Complaint marked as Resolved Thank You So Much Consumer Complaints, in. I Got My Money Back As Soon As You Guys Notified The Company. Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||||
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+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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