Reliance Jio Infocomm — My balance not refunded

Address:	496001
Website:	www.jio.com

Dear customer,

Greetings of the day.

This is with reference to your email dated 08 april 2017.

I am sorry for the delayed response.

I have checked our records and can see that service request
— original message —
From: [protected]@gmail.com
Date: 04/08/2017 09:49 am
To: [protected]@jiomoney.com
Subject: re: balance refund [#5559969]

My transaction id[protected] at 11:55am date 31/03/2017. My balance add hdfc credit card successful. But jio no. [protected] not recharge. 8days complete. And costomercare reprasative not contact please help me. I am very frustet. Please help me. Jio money wallet very poor. Kya aplog paisa chori karte ho