Reliance Jio Infocomm — NOt able to receive SMS

Hi Team, I converted my jio physical sim to esim([protected]) on 2nd of Jan and i am not able to receive any SMS since then i got a confirmation email(attaching copy below) on the 3rd Jan 11 pm that sms service has been restored but still not working on my number plz look into this matter.

(Device Samsung galaxy s22 )

Dear Customer,

SMS service for your Jio Number [protected] has been restored. You can start using the SMS service now.

To manage your account with the MyJio app, www.jio.com/GetMyJio

Thank you,
Team Jio