Reliance Jio Infocomm — online recharge of the router internet

Nand Dani

from Mundi, Madhya Pradesh

Address:

452 009

I paid Jio amount Rs.449/- twice on line for recharging my router via net banking on 2nd September and 4th September 2019. However, Jio promptly collected the money on line but has not recharged my router till date. In fact they asked me to obtain proofs from Axis Bank_the paying bank. This led to further fruitless communication with Axis Bank.

Was this information helpful?

No (0)

Yes (0)

Sep 25, 2019

Updated by Nand Dani I have not received the refund amount from Jio, till date. They seem to be prompt in deducting the recharge amount but fail in providing the recharge service. My total loss is Rs.898/- Jio call centre people ask customers to do many confusing acrobatics with drawee bank in terms getting proofs and ulitimately do nothing. It is dangerous to do online payment with Jio. In fact at the Jio shops their employees themselves suggest customers not to do recharge through Jio web site but come to their service centres for this purpose. Isn't this surprising? Never do online recharge with Jio.