Reliance Jio Infocomm — poor network coverage and very low data speed

Gowdham V

from Erode, Tamil Nadu

Address:

638115

I'm using jio for past 1 year. For past six months the data speed was diminishing. And now the coverage was also getting low. The data speed is less than 40 kbps. I have reported it to jio several times through call. They said, "your problem will be solved in 90 days and hey also told that they are planning to put a tower near my location. As many times i reported i received the same reply. Then i started to report via twitter and through email.
They asked for mobile num, address, location in google maps, and some details. I have mailed these details many times but no solution was provided. I'm paying rs.399 for 3 months and not able to use the data comfortly. Jio is just for name sake running a support team. Stealing money from us. They are tellin that jio has excellent coverage in my area. My jio num: [protected]

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Feb 22, 2018

[email protected]'s response nameste sir my name mohit kumar thakur my jio number out calling closed i have reacharg at time paired sir ples activate my out going call thanks sir