Reliance Jio Infocomm — Recharge done but not added on the number

Address:380005
Website:Jio.com

I have recharged for ₹408 (309+99) through Paytm on my number [protected] for Jio De dhana dhan offer, but the offer is not activated and my paytm wallet has also been deducted for ₹408 amount. Kindly refund the money back or activate the services. Kindly respond ASAP. I did the recharge on April 14 2017. I have seen few complains from different people regarding the same issue posted here. Need an immediate response.
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Dear goldy0305,

If you need instant help from team means just call to JIO Customer care numbers are: 1977 /[protected].

Anguraj
goldy0305's [Complaint's author] reply, Apr 20, 2017
I had complained before against paytm for the unsuccessful recharge of Rs. 408
On 15 April 2017 paytm customer care Rahul tripathi calls me from paytm customer care toll free no. 9643979797
to assist my problem
He said he is going to refund my money he asked my card no. And Otp
He deducted Rs. 33690 and Rs. 15540 from my account
Plz take serious action against paytm
Dear goldy0305,

I think you are received call from Fraud not from PayTM. Because no one ask your card details to refund the money for failed transactions. They would directly transfer the money to you PayTM wallet only. If you wanna take a action against that person means complaint against him in cyber crime those who are ready to help in this matter. Also in future do not disclose the card details and OTP anyone to avoid these kind of activty.

Anguraj

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