[Resolved]  Reliance Jio Infocomm — Recharge failed but money deducted

Address:Mumbai City, Maharashtra
Website:www.jio.com

During a Jio recharge of ₹303 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process and an error message showing the recharge failure displays on Jio money app.Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.
Thank you
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Apr 15, 2017
Complaint marked as Resolved 
Finally my problem get solved.I want to thanks Jio for their supportive nature and quick response action.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Comments

I recharged my jio number on 13 march 201 8. Although the amount of rs 399 was deducted from my bank account, but the recharged has not been done neither the amount was refunded.

Kindly return the amount asap.

I done Recharge through RECHARGE CUBE my amount debited (299) from my account but my recharge was not done! I reached jio customer care they asking me to contact My bank! Kindly help me!
I done on 18/11/2018 11:11am...Rs 299 deducted!
I recharge 555Rs plan on the date 12september 20. But recharge is unsuccessful.
Transaction ID is BR00056MVIW2.No money is refunded till after 10 days.

During a Jio recharge of ₹249 on 7/02/2021 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process and an error message showing the recharge failure displays on Jio money app.the Jio app shows that you do not have a active plan but I did recharge it along with that it is neither showing any past details of any other recharge of plans.Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.We believe you will take the appropriate action as soon as possible.Please do it fast I have online University exams on a day after.please and I only get Jio network in our area.please.
Thank you

I've recharged for my number on 06 june 2021 (Rs.349). Recharge not done but money debited from my account. please refund my money back or else make recharge successful my jio prepaid Reference ID is[protected]

my jio number is [protected]

Name Saravanakumar
Contact no [protected]

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