Reliance Jio Infocomm — recharge not completed but money deducted via upi (google pay) | |||
I today i tried recharging my jio number with 398/-rs plan of 2gb per day for 84 days. The transaction method used was upi payment method (Via google pay) and as the transaction completed, money got deducted, the jio app closed/crashed Now when i tried opening the jio app again, it says recharge your number and i could not see anything.. Money gone and no recharge done. I have the screenshots of transactions with all the details. I tried calling jio support numbers bt unable to connect with any real person to guide me on this. All automated voices and waste of time. Hoping to get a solution for this. Was this information helpful? | |||
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Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I am currently facing issue with my jio statement.it is showing that i have sent 11 msgs to a particular number, but the irony is i have not done even a single msgs moreover that number does not exist in my contact list.i am pretty sure jio is using wrong information.
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Phone buttons are not working since i buy.agents are not responding.and behave vulgarly.
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Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001