Reliance Jio Infocomm — recharge plan non activation

Address:Hyderabad, Andhra Pradesh, 500003

Dear sir
On my jio prime number [protected] i got a sms stating my plan is expiring on 16th nov. I recharged my plan on 15th with 149/-, but still my jio prime balance shows 0 and i am getting message that my plan will expire today, 16th nov. The bank transaction id is net txn: billdesk jybk[protected] reliancejio on 15/11/2017 at 22:03:54 pm. How is it that after recharging, jio is still sending me messages to recharge and my jio account is also showing 0.
What kind of harassment is this?
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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