Reliance Jio Infocomm — recharge successful but it is not activated on due date | |||
I had recharged my jio number [[protected]] for the 399 rs plan (349 with 50 rs voucher) on 12th of march 2018, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The jio transaction id for the payment of rs.349 (399 plan - 50 voucher) is[bv0000vxfdc] and sbi net banking transaction id is[protected]igafpsqsj1. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately. Repeating the details Mobile no: [[protected]] Date of recharge: 12th march 2019 in the evening Mode of recharge: through myjio app and sbi netbanking Amount of recharge: 349 rs (399 plan - 50 voucher) Bank transaction id:[[protected]igafpsqsj1] Regards Anurag kumar modi [[protected]] Was this information helpful? | |||
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Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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I have recharged my jio number through my upi ID the amount was deducted but my number was not recharged
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