[Resolved] Reliance Jio Infocomm — recharge successful but plan not activated

[Resolved] Reliance Jio Infocomm — recharge successful but plan not activated

H hardikchauhan from Kheri, Uttar Pradesh

I had recharged my jio number [protected] for the 399 rs plan (349 with 50 rs voucher) on 8th of January 2019, but I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it . Please resolve immediately. Repeating the details Mobile no: [[protected]] Date of recharge: 8th January 2019 in the evening Mode of recharge: through myjio app and bhim upi Amount of recharge: 349 rs (399 plan - 50 voucher) Bank transaction id:[protected], Bank : BOI +1 photos Was this information helpful? No (0) Yes (0)
Jan 17, 2019 Complaint marked as Resolved company have done completed the recharge Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Comments

ralegh

from Ladwa, Haryana

Dear Sir
It is stated that I recharged no for RS 399 from my SBI account and funds transferred from my account but mobile no Reference No. for transaction of Rs. 399.0 from A/c ending 9176 to Reliance Jio Infocom on 04-Jan-19 at 11:18 is IGAFCOFXW1.