Reliance Jio Infocomm — Transaction failed but money deducted from account

Jagmeet1997

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110008
Website:	www.jio.com

Hello,
I was recharging jio prime membership with 303 plan from myjio app. Transaction was failed but money was debited from my account and i cant get even any message it is so irresponsible and unprofessional I WANT REFUND or PRIME MEMBERSHIP with summer offer. please look into this.
Here is the Ref No:[protected]
Thank you

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Comments

SiddharthaJio

from Kanpur, Uttar Pradesh

I Recharged my Jio number : [protected] with rs.509/- dhan dhana dhan pack, today at 12:42PM . The transaction was failed but money was deducted from my account. I wasn't able to get the information about the transaction as the app redirected me to "Recharge other number" page from "Transaction Failed" page after a second. I recharged with Bank of Baroda, atm with pin number. This is 3rd time its happening. I also recharged with JioMoney app but Transaction failed and I also got a message the money will be returned in 7 days, but I still didn't got any money in my account. Give me my money back.