Reliance Jio Infocomm — transaction failed while booking jio phone money was deducted from debit card.

Address:

Ghaziabad, Uttar Pradesh, 201005

Hi there,
While Booking Jio phone on 24 September 2017. As I was trying to book Jio phone on this number [protected]. I got an error saying transaction failed and Rs 500 has been deducted from my account and till now money is not refunded. I used SBI debit card option for online booking of Jio phone.

Also, I have asked resolution from the bank to refund the money back but they replied saying:- Dear Sir/Madam, Your complaint [protected] has been attended to and closed after resolution as:: MERCHANT CONFIRMED TRANSACTION AS SUCCESSFUL..

Please resolve this issue as soon as possible.

I have given transaction id and contact number below. You can contact me at any time.

Transaction id : - FV00000160RD

Thanks and Regards
Harsh Mishra
[protected]