Reliance Jio Infocomm — unsatisfactory service

Address:

Doda, Jammu and Kashmir

I lost my jio sim bearing no [protected] and lodged a missing report in police station doda j&k. And submitted that missing report along with requisite douments in ur office at gattu market doda. But despite lapse of more than 15 days i was informed about mismatch of date of birth. Despite correcting the deficiency i have not recieved the new sim. The response of officials in that office is highly disgusting who do not care for the time of customers. Plz let me know the reason for delay of more than 20 days.