Reliance Jio Infocomm — Urgent attention for failed transaction and Credit issue !!

Address:

[email protected]

Dear Sir

I recharged my mobile Number on 26th August 2019 at 8:33 AM Rs. 399 through G-Pay

Please find UPI transaction id[protected]

Now when I call Bank of India first time on the same day they said that you will get credit same amount in 24 hours in the account. G-Pay is saying that as per the attached screenshot transaction is successful so, You have to take follow up with Bank of India for the same.

Bank of India is saying that transaction is successful so, We have transferred to G-Pay.

Now I am not able to understand that the amount is with whom.

JIO Is saying that we have not received the same amount and because of that they have not credited the same amount against my Number.

Can Bank of India and G-Pay send me complete transaction detail for the attached UPI transaction Id[protected], The money comes from where and went where.

Until that it will be blam game and I am going to suffer end of the day.

I called G-Pay 10 times and they are saying that complaint is under process and Bank of India is also not giving any reaction on the complaint.

Request you to please do needful and credit the amount in my account.

Full Name: NILESHKUMAR SURESH BHAI JADAV

Account Number: [protected]

Branch Name and address: ASHARM ROAD BRANCH

UPI transaction Id:[protected]

Register Mobile Number: [protected]

Recharged on the mobile Number: [protected]

THANK YOU

NILESH JADAV

[protected]

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