Reliance Jio Infocomm — worst experience with jio fiber continuous internet failure

I have been using Jio Fiber for the last 5 months and this has been the worst internet experience ever. Out of 30 days in a month, I can barely use it for 10–12 days. On the remaining days, the red light keeps blinking and there is no internet at all.

Every time I call customer care, they only provide a temporary fix, and the same issue comes back in a day or two. Despite multiple complaints, there is absolutely no permanent solution.

What’s even more frustrating is the irresponsible behaviour of the customer support team – they keep giving false assurances but no actual resolution.

I am shocked that a company of Reliance Jio’s scale, led by Mukesh Ambani, allows such poor service to continue for months without improvement.

➡️ If this is how India’s so-called “best broadband” works, then it is nothing but a scam. Customers are paying for a service that is unusable most of the time.

I request senior management of Jio and Reliance to take strict action against this negligence and provide a real solution. Otherwise, I will be forced to escalate this issue to TRAI, Consumer Forum, and social media platforms until it gets the attention it deserves.

Jio Fiber is not worth recommending to anyone until these issues are fixed.