Reliance Jio — mismanagement of high speed data assigned to my account

deepak31cse

Address:	Ernakulam, Kerala, 682003
Website:	Naa

Hi
I have bought jio fi device last year and getting 1 gb high speed data every 24 hours as per the 399 plan. But from last month i am observing that there is theft of my high speed data the high speed data has been exhausted too early. When i raise this issue with customer care first they have tried to give some lame excuses then denied to lodge my complaint.
Ps look into the matter. Thanks in advance.
Deepak

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 09, 2017

Sunil Dalimbe's response call voice breakup / network issue

Aug 14, 2017

Updated by deepak31cse my jio device no is [protected]

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Comments

Sumit Nahata

from Mundi, Madhya Pradesh

I found that company deducts the Internet data even if it is not used by Me.
They cut the Internet data even if the person is sleeping and Internet is turned off.
I have checked my usage and found at morning 5:30 data has been reduced. Even if the person is sleeping andinferner dara is off.

Amanz Lamba

from Meerut, Uttar Pradesh

Cuz o[censored] I hav recharged twice.. AZ I hav seen many complaints Iike mine on April 15 ..jio said we provide better plan.. Airtel is also giving 3months in 399 so I'm porting... Thanx jio for ur fraudness

Sunil Dalimbe

from Mumbai, Maharashtra

Dear sir / Mam I already raise the complaint to jio call center but not solve till date. So please resolve the issue as soon as possible.