[Resolved]  Reliance Life Insurance — branch service is rude

Address:632503

I went to surrender the policy at arcot branch (Tamilnadu) vellore district, ce mr aathi misbehaving with customer, and also they treating like dog. If i want to surrender the policy he ask me to take new policy (Mandate) then only he will do surrender like that they are doing. I will give compliments to irda. While collecting policy to customer the same method ur using?
Thanks for ur service.
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Feb 10, 2018
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Reliance Life Insurance Customer Care's response
Dear Sir,

We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Nippon Life Insurance Team
Complaint comments 

Comments

Shri Magheswari madam from regional office discuss about this issues and asked apologies for the inconvenience, and she promised to surrender amount will be credited on or before 19th Jan.
Thanks
-Santhosh

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