[Resolved]  Reliance Life Insurance — Want to update bank details to my Reliance policy

I am Susila policy number[protected], I want to update my bank details to my reliance policy. I have tried multiple ways but nothing is worked out.

1. Try to update from portal: After adding all details and when we click on submit it is going to error page. (wed site link: https://bit.ly/2syYRUx)

2. I have called to all branches available in Hyderabad. Non of them are not attending any calls. this is vary bad thing. not even one branch is not interested to take calls.

3. I have raised multiple request to customer case to call back. but no one called me back.

after seeing all these things for updating the bank details I felt very bad taking policy from Reliance. After this i am not going to suggest any of my friends to take policy from reliance.

Thank you so much for your worst support.

If you need any info please reach out to my mobile : [protected] / [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2021
Reliance Life Insurance Customer Care's response
Dear Susila,

Further to your telephonic conversation with our service representative, we request you to kindly fulfill the requirement by sending us an email at rnlife.[protected]@relianceada.com

Reliance Nippon Life Insurance Team
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