Reliance MART Complaints & Reviews

I purchased a Sprites soda (24 no.) After that came to home nd seen so there is no gas inside the soda and i contact on of reliance executive but they refused to replace my product so what should I have to do?

Coconut oil purchased from Reliance mart S N junction Kochi Kerala(Good life) getting back colour when making fired items....

My registered mobile no on Jiomart is [protected]. I have ordered on 28th ultimo which is supplied on 29th. I am astonished to see that one item Britannia Marigold of 2 packets 250gm is missing. I have contacted your customer care center from that day onwards but getting the same reply that the amount will be credited to your account after 48 hours. But till this time not received the amount.

Today also same thing happened. 2types of biscuits 4 packets not delivered. They are informing yo complain.

I think a racket of 3-4 persons is doing the things. Rajkumar, Praveen etc are involved in this racket.

G N DUTTA
[protected]

Hello,
This complaint is regarding cashews I bought from Reliance Mart (Wagholi Nagar Road Pune 412207) today. Most of cashews are rotten and I found 2-3 insects in that. I want to give this back to Reliance.
But I don't have the bill if required I can provide the transaction details also I have used my contact no for purchasing the goods and I have mentioned the same.
Requesting you to kindly take action on this as soon as possible.

Thanks and Regards,
Pinky Gupta
[protected]

Dear sir(s),
This is sunil sahoo from jajpur road, jajpur, odisha. Today I had gone to reliance (which is at jajpur road) to buy my monthly grocery items but I could not bill the items even after standing more than half an hour in the queue due to poor management system at your end. Finally I came out without taking any items.

It's really disappointed to say India's largest shop has unable to satisfy customer. It's not the problem of today's but it happened many times.

Kindly consider it and do the needful
Regards
Sunil sahoo
Jajpur
Odisha

Today I had a worst experience with Nandhini layout Smart point staff ( Channa Gowda) Who was completely lost his mind and behaving so worstly... Even if we were standing in Q for getting billed for purchased products wantedly ignoring My products and collecting my behind standing ladies products to bill.. When i asked him to bill my product he wantendly made me to wait and refused to bill and giving me reason go to other counter... !!!

I'm really disappointed with this kind of staffs non-time valuing personality and attiute and he is giving more importance to female instead of male customer I'm ashamed to face such a rude situation from the worst staff... I have no issues with Smart point outlet only thing his they must maintain and have a good staff to maintain customer satisfaction much better instead of getting bad reputation and worst opinion on Smart point because of staffs

I hope Smart point team will take action against this and do needful by the awareness of next time this kind of situation other customers should never face is my concern!!!

Thank u
Smart point
(NANDHINI LAYOUT)

Cashier was very agrissive attitude he is very poor communication to the customer service.

We have purchased Ariel matic top load liquid detergent 1L on 8/5/21 at reliance smart Dindigul, Tamilnadu.

Actual Mrp price Rs 199. But they billed as Rs 206.80.

Need clarification...

I visited reliance mart on 23 April, My total shopping was on only 356.I asked them to pay UPI, transection was successful from my side but the counter man denied and promised me that you will get back your money in 5-7 days.I also registered this issue in reliance mart notebook record but today almost 15 days passed I didn't receive my money back.

Veuhrhbh uyvd

I was shown Kelvinator alps KCT A-500 as 30 lts in reliance smart store(Kadapa) with price 7790/-. I purchased the product on 18th April, knowing home delivery will be on 19th. When it was delivered, it is KCT A-300.
This was not the product I saw and purchased. I was misguided.
Though the price is for A-300, but what I actually saw in the store and purchased was A-500.
I do not need the product. Kindly replace the product with A-500, though it is charged high. The product is still sealed and not opened.

Reliance iris sector 85 Gurgaon Haryana branch me Abhishek Naam ka ek ladka hai Jo markdown main oil aata detergent powder aur bhi chijen dukaan bolo ko sale karta hai karta hai aur customer Ko nahin deta

Reliance mart at bowenpally (secunderabad) doesn't have cleanliness and proper arrangement of goods difficult to navigate trolly inside
All the items are just thrown here and there

Dear Reliance customer care,

I am your regular customer, we shopping daily needs in your reliance Mart. Today I went for shopping but while entry there is one guy who have no common sense how to treat customers. My mom is enterned in shop that guy said stay out of the shop.
What is your rule how many peoples are required at one time.

Please help.

Today I have faced very bad experience in your reliance mart shoppe.

One morething if that kind of nature is available here will not come in your shoppe forever.

Thank you

Dear
reliance smart beta plaza . very bad services store like by fish market.
SM & all stuff very vad.
Store respect for coustmber. Store manger very bad behavior.

Please information about to as.
Thankful

Need to escalate a serious issue
Pls calll me

I purchased real pure tender gly bar soap from reliance in offer buy 2 get 2 free but this offer not apply in my bill and get full payment from me.

Staff filomina at entrance she insulting customers.
She asked to wear mask it's ok it's a safety purpose we asked her inside seller shop we will buy and wear but she insulted but she not had weared claws . She is not perfect she allowing others without mask but only questioning us and also insulted with attitude words. She is standing in front without wearing clows but she insulting others... this is not fare... we will wear mask if she said in proper manner but she is very wrong attitude person unequally treating...

I placed an order with Reliance's Jio mart on their app for products worth Rs. 3127.5 on date 17 March 2021, order number[protected]A, invoice no. TNC[protected].

The order said delivery expected by 21 March. but to my surprise the order was not delivered untill 22 March.

Then in the afternoon I raised a complaint on the customer care email: [protected]@jiomart.com.

Like any customer care I was assured resolution to the issue at the earliest, to which I was waiting. However, on 24 March, I got a call and message (SMS) from the customer care +[protected] with assurance that I will get the refund tomorrow i.e. 25 March. But, that too did not happen.

I have been writing to the customer care emails for my refund to which I get their reply that the refund has been processed and I shall wait for 7 working days.

When I asked them for the refund reference number, date and other details related to the refund, they have not provided any detail.
Rather, I get the same reply to every mail saying that I shall wait for 7 working days.

Such reputable company has not addressed this issue as seriously as it was supposed to be.
I feel cheated and mislead with their discounts and offers of cashback if I placed a prepaid order with HDFC cards.
Had I placed this order for Cash on delivery, there wouldn't have been as much harsament to me as it is now.

I strongly believe that this company is misleading many other consumers with the same offers as it has done to me.

It is my money and I am worried about it day and night.

Respected sir
Am I prakash ramnath parade I was buy new one plus tv. On your mall in date 10/01/2021 I was taking follow up from last two months regarding tv stand at the time of TV Buying their staff as well as his manager says after 15 days we will provide this stand and solve the issue but till date no any work happen and now they can say more 10 days required to solve the issue am I now totaly dissatisfied from your service pls help and solve the matter