Reliance MART Complaints & Reviews

Hi Sir

I have purchase Sharp Panel from Reliance on dated 23.7.2020.From last few days i am struggling with your call center as i am facing issue of mounting not place properly .I am surprise to know that they are demanding changes to check .

On day one i told that technician that is not installed properly finally day come when I found its almost on the edge to fall .

Already spoken to some person in the name of Sunil which is on higher post as per your Call center but no resolution found .

Tell me why I am liable to pay any charges where as it his fault .Request you to pls look into the matter and resolve without any changes .

Registered number
[protected]

The machine did not provide a bill even after the first deduction. So they made another bill and told me that it would be refunded in 24 hours. It was 4 days, after which I went to the store again. They asked me for my bank details and asked me to wait for 48 more hours. Today, it's the 7th day in total that there has been no refund. No response on the message I sent either. I have to keep going to the store for this?!
And the 'no reply' seems very very unprofessional.
Recipient : Amit Lagade
Branch: Reliance Smart, Azam nagar, Belgaum.

Rdeqr sir, i have purchased 276 litre haier fridge on wednesday on 30 th june, and as promised they told me that demo will be done after 3 days because of non payment of extra 250 rs for instant demo. now its almost a week, there is no response from ur end, please do the needful. Being relaince ., there is lots of expectations towards customers service, but unfortunately it doesn't seem so

I purchased a packet bred on 4th June 2021. It was expired on 2nd July itself.

I order for amul cream 1L from Jio Mart on[protected]. on[protected] received this order. when i check expiry date it is expired on[protected] please solve my problem

Sir ..I am praveen frm vijayawada.. these days I am going ur mart continuesly. Prices and quality is well.. but I this covid tine in your billing support is very slow and there r soomany counters.. but opening 2 or 3 counter... So plz open more counters for billing.. thankq

Sir/madam
We purchased SPT frozen green peas 500 GM's pack on 22/6/21, our bill no 29 and pos no
R110 store-TQ74 and tax invoice TQ[protected] when we opened the pack such bad quality peas, what is the use of purchasing from reliance
It is yellow in colour and very old material .Please kindly replace it and oblige

I found a dead insect inside the seal packed product ordered from jio mart. PRODUCT = GoodLife suger 5 kg.

On 19.06.2021, We have purchased Groceries from Receiance Mart, Kharghar Sec-12.
One of the item was Water Melon.
When it was checked at home on 22.06.2021 for cutting it, it was found cracked and soft where the sticker was pasted. On removing the sticker, it was found cracked there.

I am representing Sai Suman Apartment Society, Patia, Bhubaneswar where Reliance Mart is operational. This is to inform you rhat you have unauthorised entry insise the Society whichbis affecting the residents. You are using common water amd electricity, sewrage disposal syatem of tne Society whichbis illegal.
Please rove yoir belongings lying inside the Premises and arramge your own water and utilities.

If at all you have entered into agreement with someone to use Common facilities of Society, its totally unauthoirised and hemce illegal.

I purchased a Sprites soda (24 no.) After that came to home nd seen so there is no gas inside the soda and i contact on of reliance executive but they refused to replace my product so what should I have to do?

My registered mobile no on Jiomart is [protected]. I have ordered on 28th ultimo which is supplied on 29th. I am astonished to see that one item Britannia Marigold of 2 packets 250gm is missing. I have contacted your customer care center from that day onwards but getting the same reply that the amount will be credited to your account after 48 hours. But till this time not received the amount.

Today also same thing happened. 2types of biscuits 4 packets not delivered. They are informing yo complain.

I think a racket of 3-4 persons is doing the things. Rajkumar, Praveen etc are involved in this racket.

G N DUTTA
[protected]

Hello,
This complaint is regarding cashews I bought from Reliance Mart (Wagholi Nagar Road Pune 412207) today. Most of cashews are rotten and I found 2-3 insects in that. I want to give this back to Reliance.
But I don't have the bill if required I can provide the transaction details also I have used my contact no for purchasing the goods and I have mentioned the same.
Requesting you to kindly take action on this as soon as possible.

Thanks and Regards,
Pinky Gupta
[protected]

Dear sir(s),
This is sunil sahoo from jajpur road, jajpur, odisha. Today I had gone to reliance (which is at jajpur road) to buy my monthly grocery items but I could not bill the items even after standing more than half an hour in the queue due to poor management system at your end. Finally I came out without taking any items.

It's really disappointed to say India's largest shop has unable to satisfy customer. It's not the problem of today's but it happened many times.

Kindly consider it and do the needful
Regards
Sunil sahoo
Jajpur
Odisha

Today I had a worst experience with Nandhini layout Smart point staff ( Channa Gowda) Who was completely lost his mind and behaving so worstly... Even if we were standing in Q for getting billed for purchased products wantedly ignoring My products and collecting my behind standing ladies products to bill.. When i asked him to bill my product he wantendly made me to wait and refused to bill and giving me reason go to other counter... !!!

I'm really disappointed with this kind of staffs non-time valuing personality and attiute and he is giving more importance to female instead of male customer I'm ashamed to face such a rude situation from the worst staff... I have no issues with Smart point outlet only thing his they must maintain and have a good staff to maintain customer satisfaction much better instead of getting bad reputation and worst opinion on Smart point because of staffs

I hope Smart point team will take action against this and do needful by the awareness of next time this kind of situation other customers should never face is my concern!!!

Thank u
Smart point
(NANDHINI LAYOUT)

Cashier was very agrissive attitude he is very poor communication to the customer service.

I visited reliance mart on 23 April, My total shopping was on only 356.I asked them to pay UPI, transection was successful from my side but the counter man denied and promised me that you will get back your money in 5-7 days.I also registered this issue in reliance mart notebook record but today almost 15 days passed I didn't receive my money back.

Veuhrhbh uyvd

I was shown Kelvinator alps KCT A-500 as 30 lts in reliance smart store(Kadapa) with price 7790/-. I purchased the product on 18th April, knowing home delivery will be on 19th. When it was delivered, it is KCT A-300.
This was not the product I saw and purchased. I was misguided.
Though the price is for A-300, but what I actually saw in the store and purchased was A-500.
I do not need the product. Kindly replace the product with A-500, though it is charged high. The product is still sealed and not opened.

Reliance iris sector 85 Gurgaon Haryana branch me Abhishek Naam ka ek ladka hai Jo markdown main oil aata detergent powder aur bhi chijen dukaan bolo ko sale karta hai karta hai aur customer Ko nahin deta