Reliance Mart — Didn't receive refund

I placed two orders of trousers on Jio mart on May 19 and I received the product on May 24th. I tried the product and it is bigger in size and I've placed return request within a hour. Return person reached my place the next day and took the products. I returned total of 3 products including this two pants.

One product gor approved no issues. For one of this trousers received message on whatsapp that the return has been rejected due to quality issue. It should be done when I am at the premises when taking the product, not after going with the product. And there is no update on the other product. Now I don't have both the product and the refund.

I spoke about this issue to customer support on jio side for 20 mins and the person took notes of all and told he will help on June 2nd. Its been over 15 days and I've received no update on this yet.

Order id:[protected]M
Shippment:[protected]M-02,[protected]M-03

@: [protected]@gmail.com
#:[protected]