Reliance Mart — not able to buy washing machine

Address:

33/26,pulikuthi 6th street ,gugai salem - 636006, Salem, Tamil Nadu, 636006

I went to buy lg washing machine in salem reliance mall. 3 time.
first time they told you are not keeping original document ok its my fault then second time went with what they are asking. then they said you do not have check book. and third time one verification call will come wait. i am waiting for 1 hour. not yet coming. My question is you are did this process so many time why your are doing this. if am not eligible told me in first time .this bad experience. wast my time money . every time i gave 15 rupees for gate fee.
Rajaseakr, [protected]