Reliance Mart — product bought online but never delivered.

Address:

Turbhe gaon, Navi Mumbai

Hi team,

I had ordered essentials through reliance smart.in on 2nd may, 2020 worth of 3100 rs of good. They were suppose to deliver the items by 3rd may, 2020.
However on 5th may 2020 the website show the items have been delivered to me which never happened.

I understand the current situation but i am at a lose of 3100 rs which is no small amount for me.

I have tried to reach out to them through multiple emails, no response and the no provided no one ever takes the calls.

I need help on how to get my money back or either they deliver the goods to me.

Please assist.

My contact no - [protected]
Email - [protected]@gmail.com