Reliance Mart — Product Not Recived

Address: 574227

Dear JioMart Support Team,

I am writing to express my disappointment regarding an order I placed through the Quick Delivery section, which promised delivery within 10 to 30 minutes.

I placed the order on 28/05/2025 at 7:20 PM, and as of now—29/05/2025 at 9:05 AM—I have still not received my groceries. This delay has caused significant inconvenience and frustration, especially considering the commitment of quick delivery.

Given the extent of the delay and the inconvenience caused, I request appropriate compensation. Specifically, I am seeking a refund amounting to three times the order value as a gesture of goodwill and to address the distress caused by this experience.

I hope JioMart takes this matter seriously and ensures that such service lapses are addressed promptly.

Looking forward to your swift response and resolution.