Reliance Mart — reliance smart not giving refund for cancelled order

Address:

Navi Mumbai

Order:[protected]m
Reliance smart/jio mart email id :

I have prepaid ordered some stuff on 17 may 2020 and rs 927 was deducted from my savings account through phone pe on 17 may 2020.

My order got cancelled and i claim a refund for the same. I haven't received a refund amount in my bank.

Firstly the order was cancelled from the store itself and sent an incorrect msg that i have cancelled the order. Secondly, i was informed that the refund takes up to 10 days to process and today it’s almost 1 month and there is no trace of the refund.