Reliance Mutual Fund — Reliance tax saver mutual fund

Address:

Rajkot, Gujarat, 360007

I have subscribed for tax saver sip in reliance mutual fund, its been around a year.. Now i dont want to continue it any more.. So, i made cancellation request and completed required procedures..

The cancellation request has been rejected twice saying the signature done doesnt match with the signature of bank account which was used for the sip.

When we checked with bank (Hdfc bank) they said for cancellation, it doesnt come to bank then we again asked to reliace people to give us rejection reason in print and we presented that to bank then after they said for this particular fund it comes to them..

The issues are :
-for each cancellation we were informed after a month or so... So, the installment was captured twice although i never wanted that.

-third time we submitted the cancellation request with signature done in front of bank employee and submitted it. We were informed that we will get to know about request status in 4 working days.. When we called the office to know status after 4 days, they said it will still take 3 to 4 more days..

Please help us cancel this unwanted sip, i have never had such issue due to signature in past i am using it since more than 7 years..

Thank you,
Drashty